“I had a fantastic experience working with Mike from Mac's. From start to finish, they were extremely communicative, keeping me updated every step of the way. They were honest about what to expect and offered a very competitive quote without any hidden surprises. The entire process was smooth and stress-free thanks to their professionalism and transparency.”
“You can't ask for better service! Greg had been in this business a long time and really knows his stuff. I was able to save a lot of money by buying from Greg and working with one of his (excellent) vendors to install the carpet.”
“I was looking to have laminate flooring installed in my condo recently. There were so many choices of where to go to purchase it that it was almost overwhelming. While visiting the Home Show I talked with a representative of Great Floors. Based on that experience I went to the Great Floors in Lynnwood to see what they could do for me. My experience was great from beginning to end. The salesperson, Cathy, was knowledgeable and listened to what I was looking for. She was integral in helping me decide on the product and color. She then came out to my place and measured the space, quickly sent an estimate and helped schedule the work. When the installers came - on time! - they were very professional and hard working. Throughout the install they were attentive to keeping the space as clean as possible. They were very efficient and completed the whole job within 2 days. My overall experience with this company from beginning to end was nothing but outstanding. They provided wonderful customer service, did not try to up sell me on something I didn't want and were able to complete the job quickly. When I need to replace the carpets in my bedroom, I will be using them again. I wholeheartedly recommend this store - they were great!!”
“The staff at Reliable most definitely live up to the company name. Many times people in the trades do not communicate well. Jeff Lulay, foreman, is excellent and very compassionate with the needs of customers and his crew. John Wagner, lead installer, did an excellent job installing luxury vinyl tile for us. Karastan sent defective vinyl tiles but Kevin Columbro, owner/manager, and the crew worked wonders to adjust schedules and complete our project. I used Reliable to select products for a new home I purchased in 1978 and I am still just as impressed with their service in 2025. We thank them for their careful attention to our needs during this complete replacement of floor covering in our current condo unit.”