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July 2023 by Kevin J
Would like to give a shout out to Skylar for helping me twice in one day and providing me with the care that I need! Then to Augustin for having my wheel balanced for me, very talented!
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June 2023 by Christopher Hartfield
Just stopped in to ask a question. The tech behind the desk answered all my question and set me on the right path. Will definitely be going back for service
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May 2023 by R9Carnage
Cascade Wheel is amazing! Brought my car in on a Wednesday to have my wheels powder coated white and needed it back by Friday. Not only did they get it back to me early but my car looks amazing! Everyone there is super friendly and knowledgeable and I had a great time working with them. Highly recommend coming here for any work!
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May 2023 by Amanda Zomok
They dented my bmw then denied it. My tires are out of balance. Never going back!!!!
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May 2023 by Bill E
This place is very nice and the crew treat us well and the price is reasonable. The end product is very very good.
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April 2023 by Tommie M.
Horribly unreliable. I brought my car in at 9:30am and was told it would be done in 3-4 hours. I called at 3:30pm since I hadn't been contact AT ALL and was put on hold for 10 minutes and then told their tech had left for the day for medical issues which I understand but at what point would I have been informed my car wouldn't be worked on at all? It sat in the same exact spot all day. We drove two cars an hour away to come here and hung around here all day in the area with two toddlers, which is extremely inconvenient, to find out it hadn't even been touched.
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September 2022 by juan doe
These guys have no business powder coating wheels! I brought them my 19" Nissan wheels to be powder coated. When I got them back they were severely outgassed (bubbles) and not coated all the way in some areas. They also coated the wheel mounting surfaces. This is a serious safety issue preventing the wheels from staying properly torqued. When I contacted the owner, he said they "did the best they could" and stopped returning my calls. Don't get taken advantage of like I did, avoid this shop.
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September 2022 by Brent Walton
Definition of a shop that takes advantage of people without mechanical knowledge.Took my car in to have a rim straightened. They "inspected" all four without consent and deviated from the service quote. Tried to scam me saying multiple tires were bent. Had another shop inspect them the rims and everything was fine.
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August 2022 by Smiley H
terrible!!!! DONT GET YOUR RIMS REPAIRED HERE!! Let’s say you get what you pay for. Other shops was alilttle more figure I’ll save going with them! End up pay twice as much getting it repaired somewhere else!! They are trash!! Ruined 2 of my rims
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August 2022 by Colin Hunter
The experience was great and the staff are nice. They are pretty quick with finding out the issue with a diagnostic and also with repairing the issue as well.
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August 2022 by jeff gross
These guys have no business powder coating wheels! I brought them my 19" Nissan wheels to be powder coated. When I got them back they were severely outgassed (bubbles) and not coated all the way in some areas. They also coated the wheel mounting surfaces. This is a serious safety issue preventing the wheels from staying properly torqued. When I contacted the owner, he said they "did the best they could" and stopped returning my calls. Don't get taken advantage of like I did, avoid this shop.
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June 2022 by Josh Moe
Came in dropped of a wheel to get repaid was told to come in the next day and it would be ready. Show up the next day people working there didn’t even know about the wheel. Owner even said to take it somewhere else after I had already been waiting for 2 hours and the following day even though it was there fault. Bad service wouldn’t recommend to anyone had waited over 4 hours for something that should have been done when I came.
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April 2022 by Ben B
This is an excellent place to do business. Very helpful and knowledgeable employees and owners. Shout out to Nina, Nash and Jesus. They are very fair and treat customers right, the first time.. I had a curb rash on one of my wheels, they fixed it and then I immediately damaged it loading it in my car, like a big dummy. They went above and beyond and fixed my wheel again for me. Now that's customer service! Definitely buying my winter wheel and tire set from them later this year.
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February 2022 by T KIBLER
My aftermarket rims fell victim to the two dreaded consecutive potholes in Seattle. Their wheel guy made quick work of the bent rims and the owners are very knowledgeable on what they do. They won't BS you on pricing and I love local businesses like this who make you feel welcome
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February 2022 by Daniel G
The absolute worst customer service. Highly unorganized structure. Professionalism is an inconceivable concept, and the owner holds no integrity in the way she deals with difficulty. The moment I subtly accused an employee of wrongdoing she had an impulsive, aggressive episode with angry verbal outbursts. I wanted nothing other than a civil conversation. She stereotyped me, and openly said “you people”. I am disgusted by the extremity of hostility emitted by this business owner. What could have been an uncomplicated settlement, turned into distasteful bashfulness resulting in a lost consumer.