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August 2024 by Matthew Dziubla
Very long
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October 2023 by Abbie W.
Great place! Family owned and best pharmacy besides Costco. Go there to support them as much as possible as opposed to Walgreens or CVS or any other corporate pharmacy including Rite Aid.
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July 2023 by C C.
Lots of super nice people work here. I generally feel comfortable and welcomed. Convenient and easy-going.
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May 2023 by Fiona M.
The older woman at the pharmacy was sooooo sassy. Like so sassy for no reason. Listen im a cashier as well, so im sympathetic to a little grumpiness, but she was just degrading and rude. Thanks for having my rx though!
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December 2022 by Bailey G.
I'm updating my review because I've seen a real change in Bartells the last few months. The drive thru is open and accessible for prescriptions, the pharmacists are kind and transparent, and the wait is no longer than any other pharmacy. I think they've really put effort into improving, and it shows.
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December 2022 by Jennifer S.
Today they are out of bags at the checkout registers, which they don't tell customers until they are at the checkout with a basket full of items. It would have been helpful if they had posted a sign at the door, but when I mentioned it to the cashier all I got was an eye roll. So I ended up trying to carry my items to my car in my arms & hands & pockets, and ended up dropping and damaging several of my purchases. Next time I'll just walk away.This place should just give up at this point. Even Rite Aid is better
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October 2022 by Cheryl A.
I am giving this specifically for the pharmacist and pharmacy. We have some time sensitive medication needs and they have gone above and beyond to support us. It is evident that all healthcare related businesses are understaffed and over impacted by demand. I really respect the level of care shown by this team at the pharmacy.
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May 2022 by Andrea M.
I was double-charged for a prescription at this Bartells location today. I prepaid yesterday online, and was given payment confirmation through my phone. When I showed up to pick up my prescription today, I was asked to pay again. My prescription was held hostage until I paid TWICE.When I got home, I could see both transactions had gone through my bank. Bartells' solution? Come back to the store with a receipt and get a refund. But TODAY, I showed the person at the pharmacy the confirmation on my phone that I had already paid for the prescription. That phone confirmation WAS my actual payment receipt. That receipt was completely disregarded by the pharmacy staff. Somehow, my payment was conveniently not showing up on Bartells' end.Like many others, I've been meaning to switch pharmacies for some time now. This did it. No one should have to double pay for a prescription. And no one's prescription should be held hostage until double payment is submitted. Like others, I have been filling prescriptions at Bartells for two decades. I will not be back.
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December 2021 by Alex B. H.
I have being using Bartell's pharmacy for more than 20 years mostly because of the outstanding customer service. This has changed since the buy-out. My issues are similar to the others. Hope the Bartells board members are enjoying their fat stacks after selling the company to Rite Aid. The service at this Bartells has been absolutely awful since the buyout.A lot of the long time staff have quit and the new staff and pharmacist are very rude and short. They all seem to not like doing their jobs, which is to provide CUSTOMER SERVICE. I switched primary care physicians after Virginia Mason took over a local family practice and ran that into the ground and now it looks like I will be switching pharmacies too. Rite-Aid has tarnished the Bartell name.
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November 2021 by Kaycee G.
Hope the Bartells board members are enjoying their fat stacks after selling the company to Rite Aid. The service at this Bartells and many others in the region has been absolutely awful. I won't waste too much breath here, it's more of the same - they tell you prescriptions are ready when they aren't (this will be my 4th time trying to get my ADHD medication this week), wait times are always super long, and while I know it's not the cashier or pharmacists fault, nobody is interested in hearing a long story about how or why you fucked up their critical and in some cases life saving medication repeatedly. I'm constantly told contradicting information about my meds, why something is covered or why it isn't etc. the service is never consistent anymore. Get your shit together. I'm moving my prescriptions elsewhere.
