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April 2025 by Lori James
I have always loved O’Reilly. The locations have knowledgeable employees who are always willing to help. I routinely visit your Edmonds location and David was most helpful today when I needed a bulb for a turn signal. It’s comforting to know that good customer service still exists! Thank you !
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March 2025 by Michael Restivo
Super grateful I could recycle an empty oil bottle and filter, and that they did a check engine light diagnostic for free. What bugs me is they generated a quote for the part I needed that is 5 to 6 times more expensive than what I found online... the staff member assured me the quote was competitively priced! I certainly will be cautious and reticent to do business with this business that aggressively marks up their products like that!
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February 2025 by Brandon Jacobson
One of my headlights were out and I needed it replaced. I’m not a car geek so I went in to ask if they could help identify what type of model the light was and help me replace it. Upon entering and asking for help with this, one worker rolled her eyes and was visibly annoyed with my request. Yes, I get it’s cold out but cmon it should only take a few minutes. She took one look into the light fixture without taking the bulb out to properly identify it and said “ we don’t change these types of bulbs but you can get it done down the street for ~$100.” I return home and look up a simple YouTube vid. The right bulb was $7.00. I get it people make mistakes and that’s ok. But the fact they were visibly annoyed my request and then tell me the wrong thing makes me feel bad enough to where I have no choice but to leave a negative review.
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December 2024 by LASAGNA 634
I'm only giving it ine star because I think the people here don't really know what they are doing. Stores fine, people need to go!
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June 2024 by Lisa Ann Steiner
Big thx to Rico for helping me with the headlight bulb. He was very helpful, very kind & I appreciate his time. 5 stars! I hope you find your tripod cat!
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June 2024 by Tim Stevens
Very helpful employees. They helped me with reading a check engine code and then loaned me the one metric wrench I needed instead of making me buy a whole set. When I was done with my little repair, they also cleared the check engine code. Super helpful!
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April 2024 by Edgar Ayala (Rabanito)
It is an excellent ? place and it deals in very good cars everywhere ? ? I recommend it ?
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February 2024 by Julian
Awesome customer service
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January 2024 by Paul Rosa
I had to return some parts I purchased quite a while ago, thought it might be a hassle, if not impossible, but Jessica made it a breeze. Very pleasant to work with!
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December 2023 by Robin Booth
very helpful staff
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December 2023 by Ashley Weyers
I cannot thank assistant manager Jacob enough for the high quality customer service this morning! I am an on call worker and rely heavily on my car, so I was a bit out of sorts when my car battery wasn't working this morning. Jacob helped me pick out the correct battery for my car, supplied me with the tools to replace it on site, and offered to come out to check on me once the other employee arrived for the day. He came outside in the pouring rain and got completely soaked to help me secure the new battery. It was an incredibly kind gesture and I will definitely be a returning customer in the future!
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November 2023 by rpancho38
Libby was absolutely an All ⭐ Star, She knows her job & was very helpful w putting my wipers & Light bulbs on No Problemo... I highly recommend these guys!⭐⭐⭐⭐⭐
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November 2023 by Alain Compaore
Big up to Harry, in Edmonds Highway 99 location, who helped me fix my car with a great diagnostic and the right parts to replace. Much appreciated.
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October 2023 by Tammy Winslow
Best service and employees. After stopping in the store North finding an employee could not have cared less. I drove to the Edmonds location where I met Libbie. This girl knows her stuff. She was kind, funny and helped me with my battery. She's awesome! Thank you.
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September 2023 by chan bee kang yu
This store located in Edmonds was awesome !!! I want to give a shout out to Harry for helping me add oil in my engine even though it was pouring rain outside. I recommend coming here for all of your car needs. 10/10. !!!!
