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February 2024 by Julian
Awesome customer service
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January 2024 by Paul Rosa
I had to return some parts I purchased quite a while ago, thought it might be a hassle, if not impossible, but Jessica made it a breeze. Very pleasant to work with!
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December 2023 by Ashley Weyers
I cannot thank assistant manager Jacob enough for the high quality customer service this morning! I am an on call worker and rely heavily on my car, so I was a bit out of sorts when my car battery wasn't working this morning. Jacob helped me pick out the correct battery for my car, supplied me with the tools to replace it on site, and offered to come out to check on me once the other employee arrived for the day. He came outside in the pouring rain and got completely soaked to help me secure the new battery. It was an incredibly kind gesture and I will definitely be a returning customer in the future!
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November 2023 by rpancho38
Libby was absolutely an All ⭐ Star, She knows her job & was very helpful w putting my wipers & Light bulbs on No Problemo... I highly recommend these guys!⭐⭐⭐⭐⭐
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November 2023 by Alain Compaore
Big up to Harry, in Edmonds Highway 99 location, who helped me fix my car with a great diagnostic and the right parts to replace. Much appreciated.
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October 2023 by Tammy Winslow
Best service and employees. After stopping in the store North finding an employee could not have cared less. I drove to the Edmonds location where I met Libbie. This girl knows her stuff. She was kind, funny and helped me with my battery. She's awesome! Thank you.
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September 2023 by chan bee kang yu
This store located in Edmonds was awesome !!! I want to give a shout out to Harry for helping me add oil in my engine even though it was pouring rain outside. I recommend coming here for all of your car needs. 10/10. !!!!
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September 2023 by Chan Bee Y.
This O'Reilly store located in Edmonds is amazing !! I walked in and everyone was friendly and Harry was exceptional!!! He was very friendly and went above and beyond by helping me add oil to my engine even though it was pouring out . This store is a 10/10!! I recommend coming here for all your car needs.
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August 2023 by Edward M.
I was last on his list for attention! Between his texting on his cell phone and having to help his coworker, who knew even less than he did about auto parts or retail sales, for that matter, I was actually able to get the part I needed. Took a little too much time but I managed.
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August 2023 by Garrick H.
Highly recommend this location just for Harry's professionalism and kindness. Our car battery died and we waited 3 hours for AAA just to not have the battery replacement we needed. Once our car was jump started we were able to make it to this location where Harry helped us quickly install the battery and taught us how to install it and things to look out for. Thanks for much Harry! What a kind guy.
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July 2023 by Paul Jacobson
Not a good experince...ordered parts for oil change. Only thing that was correct was oil and collection basin. Oil filter was wrong size as were drain plugs washer. The air filter was wrong...replacement filter was also wrong. After multiple trips to two stores got refunded...went to Honda and got correct parts immediately. A bizarre happening. Hard to believe that parts coding could be so wrong.
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July 2023 by John Westman
Could not find parts,(the computers falt)?? Had to go to another O'Reilly, no problems.
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March 2023 by S L
I haven't been to this location, however I have shopped at O'Reillys multiple times over the years. When it comes to anything that is related to a car, there is always only one place that comes to mind. That's O'Reilly's. Just about anything one could ever possibly need. Including check engine light diagnostics and battery/used fluid swaps. helpful staff who know how to help. I always do my automotive business at O'Reillys. Love it for everything.
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January 2023 by Chris D.
I needed help today with my Wiper and Ambrose helped me right away he was super friendly and definitely knows his stuff! I'll be back, thanks again!
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January 2023 by jayma erker
The O' Reilly in Edmonds customer service was exceptional. I came in to get my battery charged and and it took a while because I had drained my battery pretty well but the gentlemen let me wait inside to stay warm and updated me often on the status of my battery. He did a phenomenal job of not making feel stupid due to my lack of knowledge on cars. Although this location is 20-25 minutes away from where I live and work I will continue to come to this location and look forward my next time stopping by.
