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August 2025 by seth
If I could give zero stars, I would. This was hands down the worst salon experience I’ve ever had, and I want to warn others before they waste their time and money here.
I’ve been to Slate Salon and Spa before with my usual stylist and always had a great experience. But this time, I had to book with someone else since my regular stylist wasn’t available. What should have been a straightforward bleach, color, and cut turned into a 5-hour nightmare.
Here’s what happened:
After 2 hours, the stylist hadn’t even finished bleaching half of one side of my head. Normally, my regular stylist is finished with the full bleach, color, and cut in that time.
The bleach dried out before I was even put under the heater, and they were completely disorganized about when and how the second side should be done.
At one point I was left lying at the sink for 40 minutes with chemicals burning my scalp. I verbally said “ow” multiple times, but the stylist wasn’t gentle and ignored my discomfort. By the time she finally returned, my scalp felt like it was on fire.
Because of the mistakes, my hair didn’t even get the proper second bleach. The toner was rushed, and instead of the white blonde color I specifically asked for, I walked out with a patchy, uneven yellow-grey mess.
The haircut was just as bad—barely any effort, not the length I asked for, and she didn’t even show me a mirror. I had to ask her three separate times to go shorter, but each time she ignored me, cut almost nothing, and then walked away to the cash register.
After 5 miserable hours, I left with a burning scalp, a botched color, and a terrible haircut.
To make matters worse, when I called the next day to share how bad the experience was, the owner blamed me, saying I made the stylist “nervous.” That is beyond unprofessional and insulting—I barely said a word the entire time except to say when I was in pain. Instead of taking responsibility, they deflected and refused to acknowledge how unacceptable the service was.
This was not only the most unprofessional salon visit I’ve ever had, but it was also physically painful and emotionally exhausting. The fact that the owner defended this level of service instead of apologizing tells me everything I need to know about this business.
Save yourself the money, time, and frustration. Unless you’re booking with a specific stylist you already know and trust, do not go here. I will never be coming back.
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June 2025 by Naomi Ogan
Erica did such a nice job on my haircut and color! She took the time to discuss what I wanted, executed it beautifully, and was fun to chat with. Lovely salon centrally located in Edmonds.
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April 2025 by Ismael Mercado
Huge props to Cecilia and Mary for being very welcoming and encouraging an amazing environment!
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April 2025 by Hunter Dawson
Awesome environment and atmosphere! Everyone was super nice
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March 2025 by Melissa Selk
I’ve been visiting the salon since they open because Laura is phenomenal! She knows how to treat and cut my hair. I do not trust anyone else cutting my hair. I’ve moved to the peninsula and made the trip to Edmonds because she really knows what she’s doing. Not only that, now I live in Arizona and she is still my hairdresser. She is incredible!
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March 2025 by Kate
I have been coming to Slate for years and I leave with great hair every time! My stylist has seen me through some rough hair times (when I bleached and dyed my hair myself during quarantine 😂) and brought my hair back to a beautiful blond. She consistently gives great haircuts and perfect foils. I am moving out of state and will sincerely miss my stylist / friend. We bonded over our love of animals on my first appointment. I remember leaving that day feeling like I had met a good friend. I highly recommend this salon. Experienced and kind people and a beautiful, clean, spa-like experience. You will not be disappointed!
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March 2025 by Jana Drews Rieder
Slate has a great vibe. Laura gives me the best root color and foiliage plus her cuts always grow out beautifully! She’s been mine for 9 years and I’m keeping her!
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March 2025 by Jenny Whitten
Left in tears, do not recommend.
I've had my haircut three times here before. The first time a young girl did it and she charged me for a full gloss and a root touch up when I had never had my hair glossed before (ie shouldn't have had a touch up and full gloss charge). The second time I went I hit it off with the stylist, great cut! Came in 12 weeks later, she didn't remember me.... At all. The cut was ok, not great. Decided to give one more chance, 4th time in, stylist wasn't even there. Rescheduled, and today when I went in for a noon appt she was still with another client, not a big deal, I waited, I told them I was there. 1215 my stylist comes and takes back the other woman in the waiting room and no one says anything to me. I left in tears, angry and hurt.
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March 2025 by Kayla Turk
I have been getting my hair cut with Laura at Slate Salon for two years now. I adore Laura and she always does such a great job with my hair. I’ve even brought my mom, aunt and sister to get their hair cut with Laura. We all have long hair and don’t trust easily haha. On top of Laura’s great service the salon is always clean, the staff are friendly and they play great music. I would recommend Laura and Slate Salon to anyone :)
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March 2025 by Claire McNulty
I have been going to Slate for years. Laura does an amazing job. She is the first stylist I've had who has helped me with my long, wavy hair. I always recommend Slate!
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December 2024 by Jacqueline Rose
Great place to get hair done
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November 2024 by Emily Leung
Kathy did a great job trimming my hair! Easy to book, lots of street parking!
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July 2024 by Naz Lashgari
I wish there was zero star !! If there was zero star it would belong to Dari for the haircut and color she gave me!
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May 2024 by Jennifer D.
I first went to Slate for a manicure, and Lori made my nails look beautiful! She has a very gentle touch and is kind and personable. After my first appointment, I booked another and also made a hair appointment as I needed a new stylist. I spent nearly 6 hours in the chair, but it was worth it! I have dark brown, long, thick, previously colored hair (pro and box color) with old, brassy highlights at the ends. Cecilia, assisted by Kayla, worked her magic, and I walked out with the color I have been wanting for 20+ years. She applied highlights, babylights, balayage, teasy lights...all sorts of techniques to get my hair where I wanted it to be. She fixed my chopped-off hair (I was frustrated at my dry ends, so I took a pair of kitchen scissors and hacked away). I went in just knowing I wanted a lighter color and a haircut, and Cecilia formulated a plan and made sure I was happy every step of the way. She had no issue taking the time needed to make sure my hair looked amazing and I loved it. Despite the lightening process, which can often lead to dryness, my hair is soft and has beautiful, natural movement. I'm so grateful to have a top-notch salon minutes from my house and I'm so happy to have Cecilia as a stylist.
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April 2024 by Lexi Langsted
This message is for women who have had a vision for their hair that has turned into a far fetched dream. If you have completely given up on your hair because every stylist you've gone to has butchered your hair and then charged you upwards of $200, take one last chance on Slate Salon. I am happy I did. I had virgin hair with a botched cut and no idea how to style it. I would wear it in a clip everyday, because that is the only way I knew how to manage it. Laura at Slate happily took me in and gave me the haircut that I had wanted for years, which completely exceeded expectations. She gave me my first balayage, I had trusted no one to do in the past, and she spent extra time teaching me how to use hot tools so I can have that fresh out of the salon look everyday. I know our hair isn't everything but, the confidence boost I have had since my visit is indescribable. I have had SO many compliments on my hair since and I am so excited to send them Laura's way. Ladies, don't give up! Our dream hair is achievable and it's worth every dime. Laura, thank you for not only making all my hair dreams come true but giving me the skills to style at home for everyday confidence!
