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December 2023 by Tina W.
The emergency crew on the night my mother was admitted was a terrifying experience. When the nurses transferred my mother from one bed to another was traumatic. my mother admitted as a fall victim and 93 years old. The two nurses, primarily one basically threw my mom onto the other bed. The blonde tall nurse could really give a shit. She was rude and condescending . I just had a procedure at UW hospital and the quality of care was so much better. Also the nurses stand around laughing and chit chatting while there are sick people waiting to be treated in the hallways is VERY unprofessional. The administrator should be aware of this! since this incident i have admitted my mother another time, different nurses each time and was better than the previous. my rating is based on the first visit a couple months ago.
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December 2023 by Tina F.
Dr. Thomas Kawano has been treating an elderly woman in her 80's named Bronwyn. She has peripheral artery disease and an almost completely blocked artery, which causes a lot of pain in her leg. Kawano scheduled her for an angioplasty a couple of months ago, but at the last minute, pushed her surgery back 3 weeks. It seems someone more important needed tending to. Needless to say, Bronwyn is very upset, because she is not only in a lot of pain, but she had to go to a lot of trouble to coordinate with caretakers for surgery day. Now, she has to reschedule everything, and who knows if Kawano will actually go through with the surgery or reschedule her again? On top of this, Kawano has 0 bedside manner, so if you have any choice in the matter, I would suggest a different doctor.
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December 2023 by Laurie L.
My friend has tubes in each kidney. One came out and he went in today where they performed emergency surgery to put the tube back in. They called and said he was ready to go home. Went to pick him up and he is still drugged from the surgery and ALONE and when trying to get him in the car - he was dead weight and FELL in the wet parking lot. Had to go and get someone to help get him up and into the car. THE LACK OF CARE IS ASTONISHING. NO/POOR SERVICE.
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October 2023 by Olivia M.
I went the the ER twice in two week. The first time I went, the check in staff was very friendly, I waited about three hours but was seen by Dr. Glenn during the beginning of his shift and he was good. Ran the tests and listened. My only complaint for this visit was that they immediately put drugs in me which made me feel better but also prevented me from advocating for myself fully. The second time around, I refused drugs. The second time around, I was not given a bed but rather was seen in a tent. The check in staff again was friendly and I went this time on a Sunday so the wait was non existent. I had three attempts at getting my blood and I feel like only the last nurse listened and thanked me for advocating for myself. The other nurse and doctor just went ahead with full size needles and really bruised me up bad. I'm writing this review two weeks later and still have huge bruises on my arms. The doctor in the tent told me he didn't know what was wrong, upped the opioids and sent me about my way. Couldn't refer me to a PCP and the wait for UW Primary Care is through December. Not the hospitals fault. Overall as a Black woman, I felt heard. It's terrifying being a POC and having to seek care but advocate for yourself and if they're doing something you don't think is right, ask to speak to the charge nurse and document it- both for yourself and in your chart. MAKE THEM LISTEN TO YOU!
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October 2023 by Lindsey Clawson
Gift shop has been closed 3 years according to the lady at the front desk
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September 2023 by Clarissa S.
00000 stars!!! DO NOT GO HERE! I REPEAT DO NOT GO HERE! The lack of knowledge and care provided for my father was horrific! He was in for a head injury/ Covid and poisoning. Instead of helping him they tied him down and doped him up. They did not listen to my mother and her instructions and never updated her but instead would say disrespectful things in return. When my mom said she needed to transfer him to his preferred hospital.... Guess... what.. they ... said! "We would like to see you try"! He would be fine while we were there during the day. No restraints or drugs but the second we left they would go against our wishes and gave him the max amount of sedative when ever he started talking or asked to go to the bathroom. He was left laying in his own piss for hours and never gave him bath! He was there for 10 days! No bath, no care and no respect! He should have been there for a max of 4 days but the second he started recovering they took his voice away! Literally they doped him up to the point were he physically couldn't form words and then claimed he was cognitively no longer there and was declining in health to the point his family no longer could visit him. I am sick over this but am thankful that we chose to take him home against the hospitals bullshit advice. He has now at this point been home for one day and is looking, feeling and sounding much better than he was doing at the hospital. THIS HOSPITAL SHOULD BE SHUT DOWN!
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August 2023 by Kari O.
I'm here, now with pneumonia in both lungs and sepsis on leftside I've been here since Tuesday last week. I have had a MAJOR issue with pain management or Lack of since I can't breath and it's painful and we had a second plug go in to day with no real answers why I've requested over and over to speak to a doctor in my charge or charge nurse since mine as well as the others seem to either ignore my calls or don't show period.I had to sit in my own pee many time and a few hours at once it gross and embarrassing. I can't reach a nurse on time my roommate had dementia and keeps me up they said no other rooms available. How am I to recover at all in stressful environment and horrible pain. It's scary to be here I would not recommend it. I am so hurt I can't even cry now. I'm still here too so it's not fun. Hope this will help the hospital as well as others.
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July 2023 by Nick Harris
Not open 24/7
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July 2023 by Ashley T.
THIS IS FOR THE NEUROLOGY DEPARTMENT:If zero or negative stars was an option, they'd be getting negative from me.I was referred here by my former PCP because of having state insurance and the referring doctor not being part of Everett Clinic.My very first visit with Ramirez was through telemedicine. It was a very quick 20 minute video call where she asked me very basic questions and set up an EMG appointment. I later went through the notes and after visit summary in MyChart. She flat out said after only speaking to me for 20 minutes that my symptoms were most likely psycho sematic due to my long medical history.That was bad enough. But let's fast forward. I had the EMG and an office visit where she set up an MRI. I had the MRI just 2 days ago (July 24). Low and behold, I do in fact have SEVERAL lesions on my brain AND a 6mm (1/4 inch) cyst on my pineal gland. But everything is "normal". When I wrote her a message in MyChart about how having several lesions on the brain isn't normal and neither is having a piss poor quality of life even though I've tried absolutely everything to help with my symptoms (including psychiatric meds) I got a message back asking if I would like a referral for a social worker.What in TF is a social worker going to do about my neurological symptoms that I haven't already tried?You really need to not only have some sensitivity training, but you also need to not be immediately dismissive of a patient's symptoms and then treat them as such.
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July 2023 by Josh G.
Swedish Edmonds endocrinology clinic. Fridays are my only available days off however they refused to let me change to a doctor who works on a Friday. literally I don't care who I see I just needed the appointment to be on a Friday any Friday. They refused.
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June 2023 by Susan S.
This is a review for the Edmonds oncology department. I wanted to switch oncologists and all of the other doctors in this group refused to take a transfer from an established patient, so now I'm being forced to shop for a new oncologist. (I'm not a problem patient). I can't go to the Everett clinic which is the other major oncologist group in the area because Optum refuses to see Regence MedAdvantage patients.These doctors all are taking new patients. My status is NED, so I would be only having 2 20 minute appointments a year. Not exactly a patient that would take time.I am in complete disbelief that they would be doing this, and trying to fight back tears (I'm not normally someone who cries). This is completely irresponsible.Beware, if you start as a patient here and want to switch doctors you may be left without care.
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April 2023 by Hyper D.
We took my brother in to the emergency room using an ambulance and I'll upon our arrival at the emergency room I tried to explain to the head nurse about the The medication my brother was taking, he didn't want to listen to me. I told him I care about my brother and his health, informed him I'm a cemetery and public figure and wanted to give as much information about my brother and his health so is saved and not die. His name was phin or Phil and extremely racist toward me insulted me in front of hospital staff and yelled at me saying he doesn't need my information and told me if I'm taking any illegal drugs. He humiliated me in public and damage my reputation by calling me a a druggy and accused me of if I'm on any illegal drugs then threatened me to call the security staff to escort me out.He is an evil person and publicly humiliated me and insulted and threatened meI was not rude, I didn't use any profanity and simply wanted to help my brotherHe refused to apologize to me and made me feel embarrassed in public and he kept stepping toward me and intimidated me.He is an evil person and should get fired from his job. After this he tried to release my brother from emergency room saying he is ok cause he didn't want to help me. My brother is in a really bad shape and needs professional medical help and wanted to refuse to treat him and told my father to take him home.My brother is not ok and could die because of this racist head nursePlease fire him he belongs to prison for malpractice and also insulting and deformation of a public figure
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September 2022 by Joe Springer
Wow! What an amazing experience today. Paige was so informative, helpful and had the most professional personality.
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August 2022 by Bailey G.
I understand burn out and being understaffed, I really do. But I spent 6 hours waiting in the ER, only to be sent home. During those 6 hours, ambulances came and dropped patients off in the waiting room because there are no beds, not even for the severely ill. The two women at the front desk were laughing about a woman who was repeatedly vomiting in the waiting room. No one helped her. It was like being in a bad movie. When I was brought back for labs, there was a patient locked in one of the rooms, screaming to be let out, and she was ignored. After I was blown off and sent home, my primary care doctor insisted I go back to the hospital because my labs indicated I needed immediate surgery. I went to a different hospital, who immediately identified I needed emergency surgery, and rolled me into the operating room. Unless and until this place has a major overhaul, I wouldn't put your medical care in their hands.
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August 2022 by Reda S.
The nurses there don't listen, the doctors in emergency not helpful at all every time have a new decision..it's bad experience at all