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July 2025 by Nancy Horne
Always helpful knowledgeable and professional.
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May 2025 by David Cuff
I had this UPS store take a photo of mine and turn it into a Canvas print for my home. They did a fantastic job. The quality was way better than one I had done online. They care about quality and I would Highly Recommend them!!!!
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May 2025 by Minh Nguyen
I love this UPS store. I go here at least twice a month and get consistently good service. The employees are fast, efficient, and are always polite wishing you a good day by the end of the transaction. Wish I could say the same about the one on lake ballinger way whose employee gave me a hard time when I asked for a receipt.
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April 2025 by Jenny Whitten
Customer packed from Amazon does not mean send back in what you got it in. I want you to box it separately with an additional box that if you didn't know you have to bring or buy. Walking in after he'd served the customers in front of me, I had to get his attention for me to do my return. I'd had a few items that I used the kiosk for so I brought them over to help plus the one that I needed their help with. I received a scolding and poor customer service. Ryan was a jerk.
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March 2025 by Duston
Would not take my package after telling me they would if I arrived before 6:30. Specifically asked if they would take my package last minute like that and they told me yes as long as I was there before 6:30 which I was. Second employee stood at the front door and wouldn’t let me in. Told me the other employee did not tell me what he told me and was extremely rude about the whole situation. Employee in photos was the one blocking my entrance telling me they would not take package and being angry/rude.
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October 2024 by Matthew Krapf
because the worker that was helping me was super speedy and helpful! i was in a time crunch and i was able to make it! the employees number was 201547
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August 2024 by Aly Quatier
I just had a very patronizing experience in this store. Was told I had the incorrect kind of label, and instead of telling me why or directing me otherwise, the young guy spoke to me like I was an idiot. If you don’t want to feel patronized today, I would avoid this store.
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March 2024 by Kristina Freeburg
Very convenient, well staffed, friendly and clean
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February 2024 by Shannon Erickson
This is our go to UPS store, he one on 100th next to subway and down from Bartells. It's the closest to where we live.The employee'sare very helpful. The mail gets picked up earlier between 12:30pm and 2pm. If packages are brought in after that time they are picked up then I believe the package goes out the next day same time between. I asked that question because I wanted to make sure my items got sent out the same day. This UPS is closed on Sundays. I called the one up by target and Safeway but they said the packages don't go out until the next day at 5pm. So im thinking why take my packages there if the UPS sends them monday-saturday at 5pm daily?Its most beneficial If I wait until monday at least then the packages will be sent out between 12:30pm and 2pm.sooner at the UPS ON 100TH AVE Edmonds bowl location.The biggest issue for me is getting the package/s sent out as early as possible. Even if 5 UPS stores are open on Sunday's their mail carrier comes the earliest around here at 5pm the next day Monday. Nothing g gets sent out on Sunday's
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January 2024 by Brian Krzeszowski
Very nice staff and services offered. I have address box here and am glad that I have it. All of packages can be delivered here regardless of how large it is. Good solid shipping store.
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January 2024 by Christopher Finn
I have brought two guitars in for shipping recently. I purchased a box the first time from them at $28 which first of all is ridiculous for a piece of cardboard and I know that’s about what they charge at FedEx too but at least theirs looks a bit better compared to the one at UPS but that’s not really the problem. The first time I went in they asked me if they wanted me to let them go ahead and package it up for me. I said sure because I thought it was a nice gesture, and since they were already charging so much for the box I might as well let them do it. They didn’t tell me that it costed anything as if I’m supposed to just guess. And honestly I didn’t look at the bill when I checked out because I figured I was just being charged for the box. And it was being sent so they’re already getting the money for the actual process of moving the parcel. in my opinion if you’re going to spend 27 or $28 on a box and you’re paying them to ship it they should be glad to just box it up for you and that’s what I thought was happening. So I go in there about 10 days later to mail the second guitar And I did look around for a box and I was going to box it up on my own and try to avoid the ridiculous cost for a piece of paper but I couldn’t find one so I went ahead and spent the $28 again. And then when I was checking out, the man asked me if I wanted him to box it up for me. The last time having not been told it costed anything I said sure and he didn’t say anything about a price for packaging it up. Right before I check out I see that the cost of the box and for packaging it up is about $68. So they’re going to charge me over $30 to do five minutes of work to tape a box closed? And I’m not even sure if the last time I was charged $30 for a ridiculous five minute thing which should just be a courtesy service since you’re already sending it through them, on top of paying a ridiculous amount of money for a stupid box. It would be one thing if when they asked you if you wanted them to box it up for you they said something like, “Would you like me to box it up for a charge of $35?” And they don’t. You know why they don’t do that? Because no one in their right mind unless they had all the money in the world like Jeff Bezos would spend that much for someone to put a piece of tape on a piece of cardboard. Let’s just say that from now on it’s going to be FedEx. If you’re going to offer service, you need to tell people that it’s going to cost them something. And there’s one guy in there that’s very rude every time I go in there. I try to ask him how he’s doing or say hello to him and he just brushes me off like I’m a piece of dirt. They’re going to charge all that money for ridiculously bad service the least they can do is smile, even if it’s fake
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December 2023 by Carrie C
Always convenient and friendly service!
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December 2023 by FAM4EVR
The associates are all very helpful and friendly.
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October 2023 by Doug Taylor
Carl was great at helping me with everything I needed. Much appreciated!
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August 2023 by K J
Fast friendly service