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February 2024 by Eric Clise
This place is terrible. They sent me a weeks worth of someone else's mail via Premium Mail Forwarding and I have know idea what happened to a weeks worth of my mail. They rarely if ever answer their phone. The absolute worst.
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January 2024 by Jeanne Miele
They never answer the phone. The lines are long. When you finally get to the front of the line they lose your mail, or tell you the package never arrived - and it DID. They mix my mail with my condo neighbors. Never seen anything like it.
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December 2023 by Michele Simmons
It would be helpful if they'd answer the phone. I have mail that was dumped in my business garbage and need the post master to get it picked up but they will not answer the phone!
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December 2023 by Scott Nelson
They don’t answer the phone!!?
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December 2023 by Constance Li
Don't understand how this location is open. Mailboxes in our area are not set up. They keep saying they have the keys and its been months there's no movement. People in our community are forced to drive over to pick up our mail and packages. When you get there, if your name doesn't match your address, the staff calls you shameful to pick up your own mail. It is like you are beneath them. There is only one window and most often it is closed when you get there. Unbelievable.
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November 2023 by Cao C
These fools don't know how to deliver a package or answer a phone apparently.
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November 2023 by Elizabeth C
Package was supposed to arrive today. Address was correct on the package, in Edmonds. So please tell me why these jahoobs sent it over to Woodinville, where it’s just been sitting all day ?
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October 2023 by Christine M
Usually, we don't have a problem receiving our mail but recently mail has been marked as "Delivered" even though it's not in our mailbox. One was a paycheck, which ended up showing up a week later. The other item is lost forever. They either mark items as delivered to try to meet quotas for the higher ups, or they don't pay attention to where they put mail. When you call them, no one answers.
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August 2023 by KB Forth
I drove to your location Saturday due to your hours and then found out they are wrong. Please fix, I was mad I drove that far
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March 2023 by Richard Roark
They refused to mail items because I had printed postage myself and my home post office was in Lynnwood. They actually chased me into the parking lot to return my items.
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February 2023 by Jack Robinson
I ship products for my e-commerce business at this post office. I heavily rely on this post office because it’s close to home and it’s how I get my product to my customers. Unfortunately, I had a customer reach out to me, telling me they haven’t received the product after TWO WEEKS (was 3 day shipping). When I went to deliver more a week later, I could peek inside the parcel drop-off and to no surprise, there was the other parcel, just sitting there on the ground waiting to be delivered (along with 15-20 others).
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February 2023 by Noosa Lulie
Very bad services ...After I changed my address , I didn't receive some of my mails . I stopped by this post office and talked to the manager about the this issue , he was very helpful , but I still haven't received my mail ...What should I do ... I am very upset ...Really bad service ...
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December 2022 by casey grant
If you can avoid this location, please do. I don't always have a choice and shouldn't be surprised by the consistent lack of service, but I am. The people here don't want to be working here and will punish anyone who dares to enter their realm.
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December 2022 by N B
I would give them a minus number if possible. I was expecting an important package, they said it was delivered at 7:45 AM (on a Wednesday). Not so. I was home at this time and up and the drapes were open I was up and dressed and would have been aware if I got the delivery as I was waiting for it. . There was no package, I kept checking in case the time was wrong. Thursday I walked up and down my block and found it on a neighbor's porch. This is not the first time this has happened. I tried calling the Perrinville PO to let them know they delivered the item to the wrong address (a neighbor who does not have numbers on her house). Every time I called (8 times) the phone would ring for about 3-4 minutes then it would disconnect. I called during the "open" times.
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December 2022 by Wendy Reynolds
There are delivery issues and they NEVER answer the phone. You can never get a hold of anyone to resolve the issues. If you go in person, it is run like some back country business where the owners spend their time in the field cutting hay. It is ridiculous! Never have seen a business run like this!
