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December 2023 by Danielle Lambert
Jason O. helped me get switched over and was so kind, patient, and helped me get exactly what I needed ?
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November 2023 by Gail Blackstone
Joseph was a true professional with a vast knowledge of the products and services. We felt very confident in our upgrade and Joseph patiently answered all of our questions. Thank you!
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November 2023 by Roz Philbrick
Jason O. was extremely helpful. He went above and beyond to get me exactly what I needed and was very thorough. He's a good manand great employee.
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November 2023 by Amie Dariotis
Jason O. was a life savor! My business lines were down and not one of the customer service operators could help me. I went in to the Verizon store and Jason was like a magician and got all 3 lines up and running. Thank you Jason. I will definitely be back for any of my Verizon needs
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November 2023 by Robin Bruins
Great service, no waiting on a weekday afternoon, listened well to my concerns and no hard sell. I will be back and recommend it to all my friends.
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September 2023 by Eric N.
So had to go into the store as there was a frustrating issue with my online order for the new Iphone 15. Jason was extremely helpful, patient, and determined to get the issue fixed. Got us all set up on the new plan and corrected the issue with the online order. Wish I just ordered in store, or went directly to him once an issue arose as it would have saved me hours of being tossed in the hold and transfer circus that was endured. 5 stars for Jason, highly recommend his service.
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September 2023 by Jeremy Bostwick
Understaffed show up right after work to try and get an additional phone to my line and he said itd be an hour wait and he closes at 7
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September 2023 by Seokjae Yang
Thank you very much for Jason O's kindness. He helped me use my son's phone again using a Prepaid phone. He may not seem kind at first, but you'll see in a little while that he's a good-natured employee trying to help customers.
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August 2023 by Emily Cornish
The store manage Joseph was very polite, helpful, and knowledgeable about the products. He offered upgrades or additional purchases but wasn’t pushy about it.
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July 2023 by Michael Matthews
I visited this store to try and get a failed SIM card replaced (At the recommendation of a different equally unhelpful Verizon store). The Associate incorrectly told me it was an issue with the phone and refused to let me try using a new SIM without charging me $10. He sent me to an Apple Store to get the phone fixed. They immediately tried a new SIM card, provided it for free, and the problem was resolved. The incompetence of the Associates at the two Verizon stores I visited is laughable. A Google search and the Apple Store identified and resolved my issue in less than 10% of the time I waited to not be helped by the apathetic Verizon stores.
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July 2023 by Diane Thompson
I went to ask simple questions about my Verizon iPhone. The man was very rude. I haven’t left a poor review in my life but he deserves it. I am elderly and it appears that he doesn’t do “old people”
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July 2023 by Will Schaidt
Great Service, Joseph made my phone purchase quick and easy, thanks!!
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March 2023 by Jessica Barber
My kids phone stopped working and I was struggling to file an insurance claim on my phone. James helped us this morning and was so very nice! If you need a new phone go check out my guy!
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November 2022 by Bridget Jensen
I drive out of my way to go to this location. They are so helpful and so friendly. They give me the best service an offer the best options for me.
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October 2022 by Becky B.
My work phone died. I walked into this a couple blocks from my home. I waited and waited and when one counter person became available, I walked up to explain that I needed a new iphone. As I was talking to him, another man came up and and said I was going to have to wait because there was some other woman outside the store that had an appointment. There was no sign on the front door and nothing on their website that said "by appt only". This was embarrassing. Now, a couple weeks went by and I got a text from them asking how I was liking my phone. I texted back that I liked it. Today, I get a text, supposedly from the phone store, "across from the Ranch Market, wanting to know if I had checked to see if i qualify for $25 a month internet. This is starting to get a little spammy.
