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November 2023 by Joe P.
"Absolutely awful service". (WALGREEN's on Edmonds Way around 1:30, on 4-Nov-2023.) My wife and I just arrived at the pharmacy and while a customer was being served; whereby pharmacy staff closed the pharmacy right in front of us, for lunch time. Despite my wife being disabled, they instructed to come back later after their lunch break. They could have let us in and to just collect our (single) prescription, given that my wife is elderly, just survived a stroke and has difficulty walking. Nobody should treat customers like that, especially just reaching the closing time, with no consideration.
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October 2023 by Morgan van den Hurk
Despite calling in my refills and prescriptions to make sure they’ll be ready when I come to pick them up, they always need another 10-15 minutes once I get there. I’m pretty sure that means they just don’t start working on it until you show up. With a baby in the car, an extra 10-15 minutes is a long time. That’s why I always call in first to make sure it’s ready. Very disappointing.
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September 2023 by Anna V.
I've been coming to this Walgreens ever since it was built and it replaced the bowling alley. The store is beautiful and neat, and generally is fully stocked for all your needs and wants. However, the service leaves something to be desired, ESPECIALLY the pharmacy. The employees seem fairly miserable. They walk around huffing and puffing, and can be fairly unhelpful with the exception of one or two of them. I use the pharmacy maybe once a year. The last time I went I waited through the drive through lane up until I was the next vehicle. After the last person drove off I pulled up and the pharmacist closed the window and put up an "out for lunch sign". It was extremely frustrating as I had waited in line for quite some time. I went in to see if there was any way I could get my prescription and the person at the front counter said "No, they have an hour break so they stop at the time regardless of how many customers are in line." Interesting business model. Nevertheless, I needed to pick up my prescription that had been sent in the previous day. I called 5-6 throughout the day to check on the status. The automated line would state they had the prescription but it was still being processed. I called at 6 pm as I could hardly wait any longer , I bypassed the automated system waited on hold and then got someone in the pharmacy. They stated it had been ready since 10 am. So I wouldn't really on the automated system, or their updating of the automated system. So basically I had waited all day for something that had been ready all along. When I went in there were 4 people behind the pharmacy counter. There was no greeting (which I guess I understand, but it just made the experience worse), then while the male was looking for my prescription him and his coworker were talking about how they were trapped behind the glass all day and they were saying "f*ck you" back and forth to each other. I get it, but it just shows a lack of care in what they do, and makes me dread going there. Skip the pharmacy, grab a bag of m&ms!
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June 2023 by Federico Ramos Puente (Spaniard)
Walgreens will be Walgreens lol..... Terrible service as to be expected.
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April 2023 by Kimberley Jones
Terrible customer service. One star is too much. Don’t waste your time. They lie and have dishonest workers.
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February 2023 by Sharon S.
Walgreens Edmonds used to be my 'go-to' Pharmacy store; while the Pharmacy is wonderful, the general store customer service is appalling! People working there are sullen; obviously, they do not like working there, but the recently instituted lockdown of merchandise is ridiculous! Not only is most of their shelf merchandise behind locked plexiglass, but when the salesperson comes to open it (that is IF you can find a sales associate), they stand a foot behind you, staring at every move, even while reading the label (!) and then immediately take the product you choose and place it behind the counter. I get that they are trying to avert shoplifting, but it is ridiculous how they treat customers as if everyone there is out to steal from them; being treated like a thief with no justification is absurd.
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December 2022 by Cameron Iszkula
Pharmacy instantly hangs up phone when transferred to hold. Store phone is on a constant loop and never gets answered. Manager number does not work either. Just a constant hold loop. Calling District manager about this issue.
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December 2022 by Danielle C.
This place is very clean and friendly staffs. I was scheduled for my booster and pharmacist was very friendly and prompt.
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November 2022 by Vivita Vuidreketi
That blonde ish guy at the pharmacy is so rude and disrespectful. Felt like he didn't want to serve me. Wish I could give zero stars.
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November 2022 by K D
I went here once a week to shop for supplies for the house since we live right around the corner. On Friday night, I was there doing my normal browsing when an employee wearing a red coat is staring me down at the end of the aisle. We lock eyes and he's looking at me with a furrowed brow like I did something wrong. I said "what the f@#$ your problem?" He just continued to stare me down to intimidate me. I went to the cashier and complained she apologized and said he was new. The staff were usually friendly and helpful but I can't give anymore of my money to this local Walgreens since they hired this racist and threatening employee that ruins the shopping experience by letting you know you're welcome. Please beware. He's a tall, skinny, Latin or Hispanic man with black hair wearing a red Walgreens jacket.
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November 2022 by Jan E.
what terrible pharmacy. my nephew who has terminal pancreatic cancer went to fill his prescription for oxy. The pharmacy refused to fill it. Now Walgreens has lost the business of the Cancer hospital. i hope all who work at this pharmacy die a horrible painful death.
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November 2022 by J Nyhel
Thanks for double charging me on what I didn't ask for and basically telling me tough ----.Plenty of other pharmacies abound that can do things right.
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October 2022 by Kidist Dejene
I went here once a week to shop for supplies for the house since we live right around the corner. On Friday night, I was there doing my normal browsing when an employee wearing a red coat is staring me down at the end of the aisle. We lock eyes and he's looking at me with a furrowed brow like I did something wrong. I said "what the f@#$ your problem?" He just continued to stare me down to intimidate me. I went to the cashier and complained she apologized and said he was new. The staff were usually friendly and helpful but I can't give anymore of my money to this local Walgreens since they hired this racist and threatening employee that ruins the shopping experience by letting you know you're welcome. Please beware. He's a tall, skinny, Latin or Hispanic man with black hair wearing a red Walgreens jacket.
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August 2022 by Andrew Gordon
Maybe skip this place for kiddo vaccines. We arrived ten minutes early for our scheduled appt and it still took over an hour to get the jab. For adults, that's fine but with two little kids who are already apprehensive about getting a shot, it was not fun. Otherwise the store was clean and friendly, if noticeably understaffed.
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May 2022 by s w
I went in Wed eve and not everything was ready at 630pm. I offered to waitI had 3 pharmacy workers promise they would not have any staffing issues this week and could come back the next eve to get my Insulin. .( critical medication)I show up the next day and they were closed due to staffing issues.Because they had it filled I could not transfer to another pharmacy without paying full price...Because 3 pharmacy workers lied I had to miss a dose of insulin.This is unacceptable