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February 2024 by Johnfrancis Hoffhines
Nice selection of multiple household items and hardware related products
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February 2024 by Roberta Monoian
Always enjoy Bi Mart in Ellensburg.
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December 2023 by Lisa C.
So I think they need to put up a big $5 membership in the front of the store and as you walk in. There's some writing on some little door that is like a gate as you walk in, but I never paid attention to it because I have ADD and I don't usually pay attention to that kind of stuff. So anyways, I've been to the store probably about eight times and I have been with other people a few of those times and none of us have ever been told. There was a membership that you had to have. I do remember stopping as I walked in and even asking lady like is it OK to go through and she said oh yeah nobody's ever asked me for a card nobody's ever seen anything about a membership. Tonight when I was with my grandson, the gate thing was locked and I looked at the lady who was working there and she said oh I need your membership card and I was like oh I didn't know that you needed a membership . It was no big deal to me, but I was just like surprised. Anyway, she came back with a really rude Answer telling me it's all my fault, and I need to pay attention and all this . So I ended up leaving the store and then there was a guy that was walking in the store that saw her. She talked to me. He ended up leaving the store too. He was like oh I didn't even know there was a membership I've been here a ton of times . So here's the thing I looked it up and I was shocked to find it was only a five dollar membership . If the lady would've just been like oh yeah, it's only five dollars to join in a nice tone instead of saying well it's your fault you didn't pay attention to the sign on the gate in a really rude, crappy tone, I would have just been like oh yeah, sure I'll pay the five dollars no big deal. But now, because of the way that we were treated, I will never be back to the store. I mean it's not like it's easy to get you anyways for those of us who don't drive. But I just think the person they put at the front should be nicer because I wasn't rude to her at all. I was not at all disrespectful. And I think that they need to be a big $5 as you walk into the store and maybe right as you enter in the sliding doors just to keep people's attention. As it was, I just walked down the street and went to the store there. It was no big deal for me but I thought I would write this review so that people know that it is a membership store. It's not that big a deal you can fill it out online but I won't be back .
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December 2023 by Crystal “Crystal sho” Shook
Good store, I go there for the candy I can't get elsewhere.
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December 2023 by Ann Rogers
They were having amazing sales when I went I spent 134.00 but saved a lot
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November 2023 by Kristen Lawrence
I love Bi-Mart. Their prices are wonderful and the stores are always clean. My go-to areas are fishing/hunting/firearms and hardware, but I usually pick up items from other departments because you can't beat the price. I recently moved to Ellensburg and this was my first time at this store. It did not disappoint. The people were very friendly and the customer service was great!
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November 2023 by Vicki Strickland
I love Bi-Mart. They are polite, the prices are always good, the people there are knowledgeable. You can't go wrong at Bi-Mart
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November 2023 by Main Street Development LLC Washington State
Found everything I was looking for and easy checkout! A very clean and fun place to shop
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October 2023 by Jayla Jayde
Its usually always a mess when i go in there. Aisles always being rearranged and moved around. Not bad for the pirce of stuff though. Good deals but some unfriendly greeting staff, didnt even get a hello back last few visits
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September 2023 by Robert C M
This store is great I love the fast that they have a little bit of everything. I end up buying almost everything from there lol. Fishing stuff and outdoor gear is great. I always stop by after work. Staff is friendly .
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July 2023 by Zana Daudt
Bi-Mart is always a good place with a wide variety of products at decent prices.
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July 2023 by steven betassa
Ive been to Bi-mart so many times, and most of the time, the Slowest check out counters, Ive said one time, that they should go to Costco and Watch how they move customers out fast, with many more items in their carts then what Bi-mart customers have. Today, 6 people in front of me, one cashier, and the line was stopped, i stood there 4 minutes, and no movement, and no other help came, very poor, I put back on the shelf what I was planning on buying. I once worked retail many years ago, and if we have more then two customers waitng, we wore calling for help up front.
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July 2023 by Denise Smith
Little bit of everything. Good prices. Must be a member. A lifetime membership cost five dollars. They have housewares, seasonal, fishing, hunting, pharmacy, alcohol, clothing, a little bit of food, housewares, electronics.
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July 2023 by Jamie Kosko III (James)
Great place friendly staff and community too! Definitely not a big chain store just local PNW business and great small town of Ellensburg!
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May 2023 by Doug Adkins
Do you actively teach your cashiers to have terrible customer service manners? Is it too much to ask for some kind of acknowledgement when I approached the cashier and hand over my hard-earned money for your products? Is a hello or did you find everything okay too much? Figure it out bi mart I'm going somewhere else. And this isn't just a one-time thing it happens over and over you are consistently terrible with your customer service
