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May 2023 by Nick Elliott
David at chase bank doesn't think my business is as important as other people's.
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February 2023 by Connor Hollis
Disappointed with my Chase experience here. I needed to set up a new business account, chase online stated I needed to walk into a branch to accomplish this. At this branch the teller stated that their manager only allows herself to open business accounts, that she books out a couple weeks, and that it was a 1-1.5 hour process! I took my business to AMEX and was able to open account in 10 minutes online that night.
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November 2022 by Mateo Ordaz
Worst bank ever they put a hold on my check for no reason! I got paid on the first and they said I won't get it until the 10th. And now I'm late on all my bills. DO NOT BANK HERE I WILL BE SHUTTING DOWN MY ACCOUNTS AFTER THIS
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April 2022 by Lizzie Main
I had such a smooth experience at the chase in Fredmeyer. Devin helped me, and I can confidently say that he has the best customer service skills I have ever encountered. He was very welcoming and respectful, and made the experience very nice. Devin is very good at his job! Thank you Chase for having such wonderful employees.
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February 2021 by Ziyad Zaitoun
I have the utmost respect and appreciation for everyone working at Chase in Ellensburg. They are always treat you with respect and professionalism. So big thank you to ya'll
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December 2020 by Linda Velie
Knowledgeable and friendly staff
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February 2020 by Jayme Clark
Absolutely terrible customer service since Mary Dawn left! The tellers are kind, but any further customer service is lacking!
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October 2019 by Tammy DePlata
Had the most horrible experience at the Wells Fargo so we came directly to Chase to help my daughter who's going to college at cwu open 2 accounts. Such accommodating and friendly staff and we were attended to immediately... Not like Wells Fargo where they made us wait an 1 1/2 hour when we had an appt! CHASE IS AWESOME! Don't waste your time at Wells Fargo - there's good reason they hv a 2.6 rating.
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June 2018 by Essy Chilcutte
Chase does not care at all about people.
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January 2018 by Teresa Malaski
I started my career as a bank teller in the early 80's, in my hometown Anchorage, Alaska & left the industry after 11 years and I miss the industry & home very much. First arriving in Wash., I worked at a Bank which shall remain lifeless due to how "Horrible & Heartless" they were to their employees but first and formost the personal & business customers. All they cared about was the almighty dollar, "Period"! So of coarse that left a lasting impression, and continued to use my bank in Alaska, untillllll.... My dad, who I had the honor of taking care of had to open a bank accent, well several actually and asked me to be his P.O.A.... O didn't want to deal with any of them! So, we went to "CHASE BANK". BUT, when I pushed him into the lobby , WHAM!!! We were "Immediately" Welcomed and asked how we were first, then how many they help us and so on it went!! I was so overly impressed with the Personal Banker Teri at the Fred Meyer Branch by Fruitvale Blvd in Yakima, I still to this day couldn't thank her enough.. The "Respect, Thoughtfulness, Warm, and Caring Way" she treated my father, well there are no words actually. He himself, being a Veteran of the Army, Police Officer, and Firefighter in Alaska was a VERY Prideful Strong Man having to sercom to Parkinson's Disease. And let me tell you, before we went into that Branch of "CHASE BANK", he was in a Very solem mood... But After, he wanted to actually go and have lunch with me, then he wanted ice cream afterwards!!! Also, I hadn't had a bank account in countless years because of my very messy divorce years before, and o walked out on all of his accounts, and Teri opened up one for me as well in which I Still have. **On another, and last note** I wanted to thank CHASE for taking care of ALL of my dads needs until the day he passed away. And I wanted to say the biggest thank you and God Bless to that Personal Banker Teri for treating my dad like everyone should be treated, "A Human Being"! Almost everyone, other than her, are Always in such an all fired hurry to get all of their needs met, and forget that there's actually another warm blooded human being right next to them that might just need a simple smile or a friendly hello to make their day.. Teri understood that.. Thank you so much for that, and thank you CHASE for being a Bank I can depend on T.M. of Ellensburg, Was.
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August 2017 by Ross Baldridge
Curtious staff and usually quick service.
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February 2015 by E. U.
Just an update that I have received a phone call from chase following up on me and everyone there is still friendly and helpful:)
