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November 2023 by Cheryl Lym
I called for a tow last night at about 9:00 pm as I was unable to move my vehicle from a public road in Ellensburg. I was told "I am tired and not available". If you are not available 24 hours a day, don't have your ad say that you are. Very unprofessional and horrible public relations.
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September 2023 by Kiara King
Dean is a great guy. Helped us with a stressful tow and even took some time to take a look at what may have gotten us stuck in the first place.Obviously has years of experience behind his belt with a friendly and professional demeanor to boot. Thanks again!Service: Car towing
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September 2023 by Wyatt Williams
Dean was friendly, honest, prompt and extremely helpful. You can confidently trust him to do a great job. Thanks so much!Service: Car towing
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September 2023 by Rocky Smith
First of all, a great guy. I was in town for the Rodeo and my fuel pump went out. Even though it was late in the day he got my car towed to a mechanic and took me where I could be picked up by family. Thank you Dean for your outstanding service to me and for your love of Christ. I will alway recommend this company with a heart.Services: Car towing
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August 2023 by Paul Parker
Very friendly man who was quick and professional. Provided great conversation to not make the ride back quiet and awkward.I hope I never have to get a tow truck again, but if I do, I know to call Dean first.Service: Car towing
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August 2023 by Becky Butler
Locked myself out of my tractor trailer. Dean showed up right quick and opened it up with expert efficiency at a very fair price. Thank you!Service: Car lockouts
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July 2023 by Ryan Burleson
My brand new car (185 miles on it) overheated while on a trip. While I had the most difficult time working with the car manufacturer and dealership, working with Dean was fantastic. In addition to the tow he stored my vehicle and helped me navigate options with my dealership. He is professional and thoughtful, wouldn't hesitate to use him again!!-RyanService: Car towing
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June 2023 by Mikyla Richardson
Can not say enough about the kindness and attention given to us in our time of need! We are from Utah and had car issues and broke down 15 hours in to our road trip in our Mercedes sprinter van. We called 26 locations asking for help, advice, and directions and nobody was able to even take time to consider us. UNTIL DEAN! He was at lunch and took our call, walked us through some options and helpes us come up with a game plan. Incredibly honest thorough and amazing human who acknowledged our cries for help and rose to the occasion . Thank you a million for making us feel taken care of so far from home❤️
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April 2023 by Carl Stephenson
Dean is Awesome, Very Helpful and professional. He is very knowledgeable and helped me out a lot, the guy is a real life saver.
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April 2023 by Cody Collins
A ball joint broke while I was in the middle of a parking lot, blocking other cars in. Dean showed up within minutes of me calling and the price was more than fair.
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March 2023 by Mohamed AlGhais
Great service! Dean is so helpful and professional. We had great conversations all the way from Ellensburg to Bellevue. Thank you Dean for saving the day!
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November 2022 by Cassie Glondo
I used Dean's towing for the first time, and I was blown away at the friendliness, prompt callback, and fast service! And the cherry on the top was that he was very affordable compared to the others I had called. Super personable and seems to really care about what he does.Service: Car towing
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November 2022 by B Moss
Our SUV check engine light came on while traveling from Spokane to Seattle just outside of Ellensberg at 4:30pm. I called to see if they could check the code for what was wrong, this was just before he was closing for the day at 5pm. He said to come in and he'd check, then found that the car should not be driven. Dean agreed without hesitation to tow our vehicle all the way to Bellevue even though he had already towed another vehicle to the Seattle area very early this same morning (thankfully we have AAA to cover the cost)! He was professional and courteous and a very good driver. We appreciate his expertise and kindness to get us home at the end of his now VERY long day.
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October 2022 by Amy C.
My daughter blew a tire between Ellensburg and Vantage. We hadn't check her spare and she was missing her Jack so couldn't change it herself. Worried about my college age daughter on the side of the highway when it was getting dark, I call Dean's towing. He was able to get to her within 30 mins, take care of her tire, jump her car (battery was dead from running her hazards) and get her on her way. My daughter said he was a really nice guy and very helpful. I appreciate the great service and knowing she was safe and well taken care of.
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August 2022 by Chris James
Dean made it his mission to find us, even when he was given cloudy, incorrect location information supplied by my popular towing insurance company. He came through for us when others didn't or wouldn't. The trip was long but comfortable and pleasant, with good conversation, and top notch professional customer service. The world needs more like Deans Towing. Thank you Dean!Services: Long distance hauling
