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November 2023 by Views From The North Podcast
Back in the late 1970s my dad owned this shop! Thank you for taking such good care of it! ❤️ I even knew mr Whipple! Who built the gas station up the street!
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October 2023 by Jay Brown
Lou is great! Went far above and beyond while working on my vehicles. On my Subaru he not only fixed the problem at hand but he also pointed how many other smaller issues that needed attention. BUT, it was how he did it. He mentioned said issue then told me what needed to be done in order to fix it, leaving me with the option of doing it myself or having him do it. He did this many times. Very helpful and very knowledgeable. And very willing to do anything I asked him. Turn around was quick, the very next day and it was fixed right the first time. Even kept all the old parts he removed so I could see visuals of the problem myself. Would recommend highly!Services: Air & cabin filter replacement
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September 2023 by Vicki Strickland
Great guy. Very knowledgeable and fair. A Volkswagen genius.
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August 2023 by Fish
Needed to get my alternator changed after my battery light turned on. The mechanic was super friendly and since I’ve had issues with it in the past it turned out the alternator was under warranty. All in all the service was done by the end of the day and was affordable!Service: Battery
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May 2023 by Jill Fortuna
SAVED THE DAY!!! we broke down on the I-90 only 100 miles into a Memorial Day weekend cross-country road trip. After calling everyone in Ellensburg, Lou was the ONLY one who would look at our car. He dropped everything to figure out what was wrong, fixed a sensor for us and had us back on the road within an hour. I can’t say enough about his willingness to help us & his sympathy for our situation. The price was incredibly fair! Lou was so generous with his time and skills. Would definitely recommend. Thank you Lou!!!
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April 2023 by Anthony Wright
Lou is an honest, hardworking and highly skilled mechanic who knows the in's and out's of what he is doing. Best shop in town, in my experience.Services: Steering & suspension repair
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March 2023 by Clarissa Slaton
I am very hesitant with where my car gets worked on, but Eastside Auto is hands down the best place that has ever worked on my car. They took their time with my car, and was very communicative with me about what was happening and with any potential issues. The service was amazing and my car has never been better!
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January 2023 by Clarke (Rogue_Squadron)
Lou is a great guy and very knowledgeable about cars. I love that not only did he fix the issue, but also explained how the wiring failed, and took the time to explain other unrelated potential issues to watch out for in the future. Excellent service.Services: Transmission
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October 2022 by Brian Callahan
I can't thank Lou enough for helping me with my truck on Friday labor day weekend I would recommend this place to everyone!Service: Engine repair
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September 2022 by Justin Sedy
I towed my car to East side automotive after breaking down on i-90 due to a wheel almost coming off. Left my car there with a note on what service was needed, but I got a phone call the next day and they refused to work on my car and gave me a lot of attitude over the phone. Very disrespectful. Took my car to subie solutions in Yakima and was treated with nothing but respect and speedy service. Avoid east side automotive.Service: Engine repair
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August 2022 by Dee L.
I like Lou he seemed like a straight up mechanic that tries to evaluate the problems with your car and fix them. He's seems like a real mechanic that knows how stuff is supposed to work That being said and reading other reviews what do you want? If your car has issues that your problem. There's no messiah that can fix everything on your pos. But I think this shop is good and do the best they can and not trying to take your money for nothing. Four stars cuz you gotta walk on water to get 5 from me. He's def a four star shop. Be happy if he'll work on your pos jalopy.
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July 2022 by Andy Richards
Lou is great, very personable and knowledgeable. He also does a great job of sharing his diagnostic process so you have a good understanding. If Lou is available I won't take my car to anyone else.
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May 2022 by Kailey Kolln
I had my car towed there. Lou worked on my car in one afternoon and it was fixed! Great service, quick diagnosis, and very knowledgeable. Highly recommended!
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February 2022 by K P
Very helpful! I called to inquire if they could look at my son's truck door that wasn't closing. I appreciated Lou's helpfulness in offering to bring my son's truck inside to warm it up to see if possibly the door lock was simply frozen due to the extreme weather conditions.My son is a student at CWU and I live hours away. It's stressful as a mom not being able to help your own kid. I felt Lou went above and beyond to help us out. As it turned out when my son was driving to Eastside Automotive the truck warmed up enough for the truck door to shut. If anything in the future happens while my son is in Ellensburg we will definitely be using this business.Service: General repairs & maintenance
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January 2022 by Kelly P.
Very helpful! I called to inquire if they could look at my son's truck door that wasn't closing. I appreciated Lou's helpfulness in offering to bring my son's truck inside to warm it up to see if possibly the door lock was simply frozen due to the extreme weather conditions. My son is a student at CWU and I live hours away. It's stressful as a mom not being able to help your own son. I felt Lou went above and beyond to help us out. As it turned out when my son was driving to Eastside Automotive the truck warmed up enough for the truck door to shut. If anything in the future happens while my son is in Ellensburg we will definitely be using this business.