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April 2023 by Pearl MCCARTY
Customer service is terrible. Even employees picking orders don't know where items are.
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April 2023 by Isma
Sandwich from boars head are good but idk anoint any thing else I’ve never stepped foot in the store ?
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March 2023 by Jennifer Adams
Night stocking? The amount of people doing Instacart, and stocking aisles during busy shopping hours is horrible. It’s the worst place in town
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January 2023 by Chris Duck
The store closed an hour early without notice tonight. I double checked the website before making the trip because of the holiday. Website made no mention of closing at 10 pm instead of 11 pm. Wasted trip. Plus it still literally smells like a mix of backed up sewage and/or something died in the bulk foods & organic section near the deli. Been that way for months now without explanation. It’s like the management just doesn’t care anymore about their competitors.
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January 2023 by Renee Houlbjerg
The pharmacy staff are dedicated and caring. They went above and beyond to make sure that I got the medication that I needed at a price I could afford. These wonderful people could’ve easily chosen to stop helping but instead they worked, and they took great care of me. Amazing dedication and customer service.
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December 2022 by Rayford Caracol
The team at Fred Meyer Pharmacy are great! They’re always friendly and helpful. I usually call in my refills but occasionally I’ll forget and go to the walk up counter - I don’t mind the wait? Let’s go shopping!!!’
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December 2022 by I T
It is always a hot mess. The staff try to be efficient
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November 2022 by Taylor D
Ive never posted a review but today was just an over all horrible experience. Customer service is garbage. I went today to get some Christmas decor with my family and I got ornament hooks. The ornament hooks were poorly packaged so if you knocked it just a little they proceeded to bust open all over the floor. It happened to my twice. Once infront of a store associate and he proceeded to laugh at me and walk around me. I then asked him if he "thinks it's funny" because at this point I was irritated and that was just the cherry on top. Him and another store associate then continued to laugh saying "yes I did think it was funny." In shock I walked away. At this point I start picking them up and he says "you can just go get more I'll pick them up" I thanked him and walked away. I understand college students need jobs but I just wasn't expecting that from there employees.
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October 2022 by Lane Roberts
Let me start this review by saying it's not about this Fred Meyer in particular but really any Fred Meyer I have ever been at.Opens at 6am and has basically since COVID launched in 2020 for the safety of seniors. Now I am no senior but in my town particularly we are flushed with college students and out of the 3 grocery stores this is the best one overall.There are no cashiers available to check your stuff in the checkout line until 830. Now this wouldn't be a problem except for the weak situation with the self checkout station. Which while extremely slow and inconvenient is only slightly slower than most of the cashier's. 3 people/employees standing by the self checkout but not one to open a line... C'mon now.Ok but seriously I never thought I would say this but if you are going to rely heavily on self-checkout for your customers take a clue from Walmarts basically full size self checkout situation wayyyyy better.Anyways those are my thoughts. Summing up Fred Meyer is in between the traditional trying to give you service and have you serve yourself. Since they are divided between the two neither one is done well.
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October 2022 by Allison Radel
They seem to struggle keeping things stocked. I think they wait until something is completely out before stocking it. For example... gallon water, eggs, milk. That said, the sushi counter is amazing!
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October 2022 by Kylie Daniels
The organization of the products (gluten free) needs to be better done. The stocking should be done before 10am on a Saturday as well. What is going on with the schedules for the stockers??
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August 2022 by TJ Smith
I was lied to by the staff of this pharmacy. was told my meds would be ready at a certain time and they weren't I had to wait another 5 hours for them to fill 1 bottle of 30 pills . HORRIBLE SERVICE
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July 2022 by Josh Wilson
Very good prices and very clean store. Best grocery store in Ellensburg by far.
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June 2022 by Shutterboy Fuse
Better then Walmart i can say got what you need for a low prices place is clean
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June 2022 by marty cramer
I am an insulin dependent diabetic. My co pay has always been around $100per refill. Ashley in the Fred Meyer Pharmacy called me to discuss trying to run the insulin through Medicare a different way. I did not ask her to do this, it was totally on her own. I picked up my prescription the next day and my co pay was $0, yes that's right $0. Say what you want about big box stores but the people that work at the Fred Meyer Pharmacy are outstanding, caring professionals', Thank you caring!