“In the time that I have had the pleasure of Abigail’s knowledge helping me to work with my new iPhone she has taught me many things. When I come here to T-Mobile, the first thing I do is to work with Abigail if I have not been able to make an appointment. If she is there, I always have a smile. She makes me feel comfortable, she asks the right questions, asks what I need before I leave, and I know that when I finish and leave I always have a super big smile. I cannot say enough about Abigail. It would be, in my mind, a bummer if she left, but I know that someone somewhere is going to grab her up. She has great skills. I have goosebumps at this moment thinking about it. She is an amazingly terrific employee. I never leave the store without knowing that she has taken the best care of me, especially because I’m an older woman.”
“Alejandro helped my dad get into his locked phone when EVERYONE else, including Samsung, told us it had to be factory reset & all his data would be lost. EVERYTHING was saved, apps, contacts, & 8 years of pictures! We can't thank him enough!”
“We had to make some account changes after my father’s death. Elijah was incredibly helpful, kind, and friendly. Thanks for making the process of paperwork and accounts a little easier for me and my family.”
“Jonathan, Kai, and Tye were all very helpful through the process of trading in 4 iPhones in order to get 4 new IPhone 15’s for my family. Incredible customer service!”