Mobile Phone Accessories in Ellensburg, WA

“Today we visited the Ellensburg Verizon store. My phone had an issue with widgets which I could not figure out. The gentleman at the store, Jesse, was very helpful. He knew what the problem was from my description and his own experience in the store. In just a few minutes the problem was solved and he very graciously explained how I could guard against the.problem again and how to manage my apps which had been altered.

He mentioned that my wife's phone might be oone that there was a recent promotion for. She had mentioned that she had seen it too. He took some time to investigate what the promotion was that she was referring to and then helped us see that there were a couple of options that could be pursued. It was a soft sell and he was conscious of what her concerns were and helped us navigate the possibilities seamlessly. We ended up purchasing a new phone for her due to the damage the phone had suffered and the good deal we recieved for the trade in.

We were very pleased with Jesse's professionalism and his gracious attention to our needs and desires. He did a wonderful job.”

“Very organized much better than the Yakima corporate office this AT&t office in Ellensburg should be a corporate office and Ethan should lead it as their boss”

“Alejandro helped my dad get into his locked phone when EVERYONE else, including Samsung, told us it had to be factory reset & all his data would be lost. EVERYTHING was saved, apps, contacts, & 8 years of pictures! We can't thank him enough!”