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March 2024 by Brandon Moore
Transmission went out on us on i90, roadside assistance connected us with Mountain East Towing and we couldn't have been happier with the service. David was very knowledgeable in not only the towing aspect but dealing with the insurance and roadside service. He went out of his way to explain our options as our family of 5 was in a stressful situation trying to get home. He took us all the way home to Tacoma for a very reasonable rate and he took great care of our family during the journey.
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January 2024 by David Xae E
Okay, preface: *We* screwed up, and our car got impounded. But it's not these folks' fault, they're just doing their job and it's one where they deal with a lot of angry people. Despite that, they were very courteous on the phone and in person, they dropped a day of storage fees, and their towing personnel helped us get the car out of the snow, jumped the car, and even pumped up the two flat tires for us so we could get it home safely. There's no doubt if I need a tow in the future, I'll look for their help.
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October 2023 by Hilary Harmon
The owner of this company is extremely kind and compassionate. Thank you Michelle.
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September 2023 by Bagrid Manford
Thad and Cam helped us get our car off the highway in a very timely manner. Excellent and professional service. Would highly recommend these guys to save the day.Service: Car towing
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August 2023 by Carter Barnes
Found Mountain East towing through Ford Roadside Assistance. Thaddeus was a true problem solver for us. Ellensburg was shut down on Saturday. I had no options for a rental car or truck to get my family home. Thaddeus and Cameron came to the rescue and got us a tow for the truck and out bike rack, and things. These gentlemen were quick and professional, along with great conversation and company on our trek to the west side of the mountains. I really appreciate them figuring out how to solution this for us.
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August 2023 by bradley s.
Jason saved us in Cle Elum. Took us back to home nearly 100 miles away. Thank for your help!
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July 2023 by Kristin Davies
The gentleman that helped us get my grandpa‘s truck back to town was phenomenal a super nice guy. Pricing was absolutely fair all in all it was a great experience. Thank you again.Service: Car towing
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June 2023 by Roslyn John
Got my car towed this morning and called to find out which towing company had taken my car. After 3 calls these people finally answered and were completely rude. Find out it was the owner that treated me like complete garbage. Mind you im only 21 and have never had my car towed before so I wasn’t sure what to do, when I asked she treated me like I was stupid and talked to me as if I were a child. My friend then called as we were waiting outside and she had the nerve to hang up as we were talking. I pray my car never gets towed again especially by these people. Most awful I’ve been treated in my life!!!
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May 2023 by Ligi Pupualii
Got 2 flat tires on i90 east heading on our long road trip to North Dakota when we ran into huge tree trunks or large pieces of wood. couldn’t get through to our roadside assistance (which is now garbage will be switching) another family after us with the same problem running over the same pieces of wood. the cop that helped us was so nice and very helpful who then called mountain east towing to help us get off the road. David the tow truck driver was the best! Positive attitude and cheerful personality was able to get us to the nearest les swab and go back for the family who broke down with us. David was also very helpful on giving us advice on better insurance lol He definitely made our day feel a lot more hopeful after stressing out about being stuck on the side of the road with a suv full of 7 passengers. Definitely recommend this towing company to anyone traveling outside of Wa David will not disappoint! Greatly appreciated his services! God is exceptionally good! God bless you David!
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May 2023 by Karrin
Excellent service! Very customer oriented. We had hit an elk and totaled our car and they were very responsive to all our requests to get our property out of the car and for us to get pictures of the car for our records. We live over 170 miles from where we had the accident and therefore had to rely on them to help us by having great communication during this difficult time, since we only had our new car for 3 days. Thank you Mountain East Towing!!!!
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May 2023 by Bob R.
We locked our keys in the car and Jason from Mtn East Towing came out promptly, was courteous, efficient, effective and friendly in a circumstance where the car's electronics made it difficult to open the car door. Thank you, Jason! BR back in Seattle
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April 2023 by Christa Stenberg
Driver showed up quickly and was very attentive, knowledgeable, and friendly.
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March 2023 by Debora Morris
We had a blow out on our trailer and Jake came to our treasure!!! We are so grateful for Your kindness and punctuality. You made a stressful situation tolerable!!!
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March 2023 by Rasta Fari
Courteous and friendly staff
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March 2023 by Aleece Burrell
I am so happy with the service I was provided today! The tow trucker was so friendly and helped me figure out what was wrong for my car fast! Definitely going to use these guys again! Thanks for the great service today!
