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February 2024 by lily Ochoa
Some of the workers there are really rude and when asking for help they ignore you.
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October 2023 by Michael McLean
Friendly service. Always have the parts I need.
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October 2023 by Kerry
After listening to a middle aged guy that worked at the Ellensburg O Riley's talking about "smoking hot", "tight bodied" 13 year olds I left this place. Disgusting. Auto Zone was quiet and professional.
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October 2023 by Travis
Your local O'Reilly store!! If you need brakes, a battery, alternator, fuses, fluids, and much much more. They just about have it all!
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September 2023 by Eric Roach
Helpful much more than some of the other auto parts places in town. They do carry quite a few things in stock. We're willing to get on line to help me find the correct part even if they don't carry it.
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August 2023 by Jeffrey Chiang
Great store. Last minute auto help required.
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July 2023 by Haley Skinner
Elijah helped us out when we were in a tight spot - he was extremely professional, courteous and kind. Thanks so much for your help!!!
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July 2023 by T Kirk
Customer service some of them are really rude but most a are great
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July 2023 by Janet Audrey
This is my favorite store! The staff is so knowledgeable and helpful with whatever you need. I am traveling and had a question and they were helpful!
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June 2023 by Alexandria Henderson
Was having trouble with my thunderbird and the amazing gentleman inside were quick to come to my rescue! Here I was thinking my ex was the car guru lol. Little did I know. Thank you! You all are amazing!!
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June 2023 by Devin Marshall
Average stock of basic auto repair supplies. All around good place to buy items to make repairs to your vehicle. Nothing special about customer service. It exists but doesn't seem as though they care if you are there.
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May 2023 by j P
Gabbi was helpful and asked questions to get me the right parts. Went above and beyond and found the parts i needed sourced them from an outside vendor and got them comming quick. Great work
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May 2023 by Samantha Elle
They're really helpful!!! They helped me take out the bulb when I was afraid I'd break it. They've helped a couple other times. Really appreciate them!
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January 2023 by Erin Headman
Had to shop here for a postive Terminal for my subaru due to corrosion, I had called earlier and asked of they had the part I needed that would work on my car, he said "yeah we have it" great right? wrong. got my car a jump start drove down there and asked again if I needed a specific one, they guy helping me walked me over the the terminals looked at them for about 2 minutes then chose one saying "well go with this guy" doesn't sound to positive but ok, my car didn't start so I went inside and asked for a jump and a different guy said "oh well I don't know if our jump box is operational". days later when my dad drives down to help me replace it cause they refused, it turned out they had givin me the wrong part. I called to ask why they gave me the wrong thing and he said "it's a universal terminal" Not a word was spoken about it being universal he said it would work after I asked him if I needed a specific one. Go to Napa they've never done me wrong and will go above and beyond to help you. 12/10 don't bother wasting your time or money here!
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January 2023 by Jeremiah Eberhardt
Helpful and good about exchanges or returns but a lot of time not very experienced. Don't expect to talk to a mechanic it's a retail job.
