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February 2024 by Kassidy Kauzlarich
Took my golden retriever puppy to be groomed and after an hour they said that they were unable to finish or dry him. While picking him up I had 2 other people tell me that they often refuse energetic dogs. They still charged me $85 even tho they didn't finish the service. Would be nice to know this ahead of time or I wouldn't have booked here.
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November 2023 by Craig Wies
Thank you for your help today finding a bed and chew toy for my beast that can chew through anything he likes. The staff was very helpful and made my shopping a good time.
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October 2023 by Karen Van Blair
Ask if the groomer has any experience & if they know how to do a "teddy bear" cut around the face. I will never go back there!
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October 2023 by Astran
They are friendly and the customer service is great, my only qualms is that the dog section is far bigger than the section for cats. Our felines need plenty of options too, you know? It would be nice to have a bigger selection so online or longer distance shopping isn't needed. Some of their items are also a bit on the pricier side. I get my feeders from them all the time as well for tarantulas. They also get cats/kittens in often from the local shelters, so check them out if you're looking to adopt.
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October 2023 by Andrea Knight
Great staff, very friendly & knowledgeable. Good selection of products and sale items. There's a grooming salon in the back of the store, too! Nice pet supply store to have in Ellensburg.
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September 2023 by E Deal
A bit more expensive than other big box pet stores but they have a good selection for the area. The groomers have always been super nice and I was able to get an appointment same day after my other groomer canceled last minute.
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July 2023 by Riley Schmit
Great staff, always clean, and I’ve heard the grooming services are top notch. It’s a little bit spendy if you’re just looking for pet food since they carry top of the line brands but you get what you pay for of course. I like that they have products for reptiles as well.
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May 2023 by Trish Kaptein-Burke
Small to medium-sized pet supply store with easy parking and access. Inventory consists of all the basic, general pet supply items. This is not a "boutique" pet supply store. Staff is friendly and helpful. Pets are allowed in the store. Has a grooming service.
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April 2023 by Snxt Gvrl
Company doesn't care about the animals in their care. The company uses shady business practices and consistently breaks employee handbook protocols. Be aware. The staff is phenomenal. Upper management is garbage.
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March 2023 by David
Absolutely the worst experience ever with my dog!!! Half shaved to the skin and other parts not really touched and I had to take her back for them to finish the butcher job they did!!! Stay away! Never again!
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February 2023 by Jennifer Adams
The new management/ownership has changed, I have noticed a huge difference. The store looks so much better!
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January 2023 by Danny P.
Got my dogs groomed here. Very fair price and very nice people. They got me in quickly and got it done quicker than promised. I will return and recommend this place for grooming in ellensburg!
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December 2022 by Kathy Grasher
A nice selection of treats and toys for dogs. Made in USA. Christmas shopping for family's dogs!
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December 2022 by Beverly Sehorn
Very helpful . Associate showed me a way to better clip my Dogs nails . When trimming hold your flashlight under the nail and it will show the vein better so your not cutting to short .
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December 2022 by Jason Jongeward
They're alright, I've gone down to this store on several occasions to buy something specific that they haven't had.It was unfortunate.Sometimes ordering something online and not leaving your house is the better option.
