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February 2024 by Valentyna Belofsky
Unfriendly vibe from people working there, made me feel like I did something wrong when I just asked them something completely normal :/Not sure if it they truly mean't anything by it, but still.Don't like feeling like a weirdo or something just for asking questions about how to order coffee and where to find a certain type of coffee in the store lmao
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February 2024 by Bill Devany
I got a prescription refill at the Safeway Pharmacy and was violently sick the next day when I took the medication. The pharmacist acknowledged that the prescription was filled with the wrong medication that I was proscribed for. Safeway's insurance company, would not take responsibility for the mistake (Segwick).
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December 2023 by K R
Terrible customer service, these university kids literally seem like zombies lol, one gal walks up to me at the hot case and doesn’t even say anything to me just stares at me as to say “what do you want”, she doesn’t label my burritos the way I asked her to do now I have to cut into them to figure out which one is which, another gal at the Starbucks is dusting and putting the duster on the counter (along with like a hundred travel mugs she put there) where my drinks are about to be put, what the heck? My wife does not handle dust well! No common sense! Not to mention last night my wife was there and clearly was having a hard time finding something and of course the young man paid no attention to it and didn’t bother to ask if he could help, just kept stocking the shelves and watched her struggle! Whose training these kids?? They apparently don’t have natural customer service skills so obviously it’s on the management to train them and clearly they’re not doing their job… It’s hard to tolerate!!!
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December 2023 by Mod 2aLaggy06 Mod 2Laggy06
The staff at safeway are just plain rude I was blamed for stealing I'm like i change my life around just to be called a theft I'm like people have to stop blaming color people for always stealing and got chased down the exit door I'm like ain't their a rule where you can't chase your customers down I'm glad I don't see that manager with the one arm anymore sounds like she's likes to blame every single Mexican for stealing racist idiot
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December 2023 by Joe Johnson
Worst service ever. I'm currently standing, waiting for one of their employees to come back from somewhere after waiting 30 minutes for her to finish her 15 min break, all for the balloon service.....blowing up balloons is so hard apparently that only one person Can do it and 45 min in I have zero balloons inflated and zero humans to even give me my balloons back... haha crazy
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July 2023 by Parker's Spectrum
The prices at this store are outrageous. Pick any item in the store and it will cost at least a dollar less anywhere else you can purchase it. If you’re vegan don’t even bother with this place. Their vegan products are 2 to 5 dollars more then they are at Fred Meyers or Grocery Outlet. I used to love SafeWay when they were like Albertsons but it’s clear now they bought that chain out so they could exploit prices. If you value your money shop at any other store in the area and you will leave with twice what you would have if you shopped at Safeway. The Safeway Corp. should be ashamed. They’re millionaires so of course they’re not but they should be.
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July 2023 by Melisa Paulluvuuyyy
Safeway has a very rude, cold stone face young male that bags groceries. Trying to understand how someone like him even has a job.
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July 2023 by kelley M
Do Not buy money orders here because they will not do refunds. They should warn people before selling them a money order.Instead go to another place like the post office or Walmart which can do refunds otherwise the website charges a $15 fee per uncashed money orders.
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July 2023 by Juli Dever
The deli used to be a great place we could grab a quick dinner. Now, they don't cook anything after 5pm, run out immediately and don't care, and the staff seem annoyed at everything you ask. I walk away feeling disappointed every time.Update. Another terrible deli experience. Burnt pizza sticks. Black inside. Yummy.
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June 2023 by Mike “CrowMike”
A typical grocery store in college town from Safeway. Usual great selection and good variety. We come here often when in town.
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May 2023 by Chelsea Thomas
Typical Safeway. Felt a little on the small side. Selection was a little less extensive and everything was way overpriced compared to other stores. Not exactly sure why that is but my guess would be that it has something to do with the location and size of Ellensburg. It's essentially a small college town out in the middle of nowhere and far away from any of your big city hubs. The higher prices most likely reflect the extra costs required to transport goods to such an isolated area.
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May 2023 by Autumn Brunke
First let me say patty in the deli is an amazing woman and is fantastic at her job! My day get instantly better anytime I see her and any sandwhich or burrito she makes is soooo delicious! But I am so irritated with the older little lady who seems to run the department, multiple times I've stood at the sandwhich counter waiting for service and even after making eye contact several times I get no verbal acknowledgment then after about 5 or 7 minutes the little old lady says sorry sandwhich deli is closed today. It's very frustrating and a waste of time that she seems to close the deli on a whim whenever it's more convenient and she deems something else is more important.
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April 2023 by Jennifer Adams
The prices are higher than Fred Meyer, but the variety, cleanliness, specialties, and no day stocking makes this place a joy to visit
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March 2023 by Greg Armstrong
Selection of brands and items get more limited every trip, feel as though being programmed to select, what they are willing to offer, just like the self check out.
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February 2023 by Brandon Sayamnet
Staff has went beyond reasonable expectations in going back into the big freezer/fridge to get me whole milk that was on sale but bought out/unstocked. And the Starbucks manager is cool and makes good drinks.