U-Haul Neighborhood Dealer is highly praised for its excellent customer service and helpful staff. Customers frequently mention the kindness and patience of employees, especially Karen and Denis, who go above and beyond to assist with inquiries, equipment needs, and moving advice. Although some customers experienced challenges like the specific equipment not being available, the staff's friendliness and willingness to help made a positive impression. They are known for their accommodating attitude, providing recommendations for nearby places, and helping customers find suitable solutions for their moving or storage needs. The location offers a variety of services, including truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Additional moving day tools such as shipping boxes, moving supplies, and U-Box containers can be reserved online. The staff's hospitality and genuine care create a stress-free experience, even during stressful situations like last-minute trailer rentals or complex moves. Overall, this U-Haul location is highly recommended for its friendly service, helpful guidance, and dedication to customer satisfaction, making it a reliable choice for moving and storage needs.
Very kind and easy to work with. Seemed like they cared!
June 2024
Customer service was excellent. The trailer was exactly what I wanted and worked perfectly. They helped me get hooked up and were clear about how to drop it off after hours. You can't do better than that.
September 2023
Seamless rental, in an out no problem, and drop off was smooth, great business there!!
