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November 2023 by Jade Hall
Conner helped me buy two of my vehicles when he was at Windy Chevy here in Ellensburg. He is knowledgeable about his inventory and very friendly. He'll help you make a decision about buying a car but is in no way pushy about it. You'll be in good hands.
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November 2023 by Brent Nierman
The vehicle I purchased was the best price I’d found anywhere in the state. The young salesman was eager and knowledgeable to answer any question I had. The transaction was seamless. I will not hesitate to do business again with University Auto in Ellensburg.
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November 2023 by Jacob Prater
The sales team and overall management of this dealership is incredible. They answered all of my questions, made the car buying process simple and quick. Got me exactly what I wanted, and when I wanted it.
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November 2023 by Bob B.
University Auto Center was very easy to work with and the purchase of a new Sierra 1500 and everything was quick and very low key. Drew did a fantastic job in working all of the details out before hand and everything went exactly as promised, even the trade in estimated value. No pressure, no trying to sell extended warranty's or other add ons. They also had a much better out the door price than all of the other dealers I dealt with. Even though I came all the way from Bozeman, I would it all again and will do it for my next car. Thank you Drew and Holly for making a usually unpleasant experience so smooth and easy.
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November 2023 by Greg Brooks
Everyone we dealt with was great! Drew was top notch, Isaiah filled in for Drew when Drew was gone, Holly in finance was super, and we were short on time and accommodations were made for our schedule. Thanks for your great service.
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October 2023 by Barbara Otter
We came in to check on our vehicle and saw the 2023 Acadia in the lot. Issac/Isiah was super friendly and very knowledgeable about the GMC Acadia. We took it for a test drive. Issac was very patient and stayed with us during the entire transaction. The manager, owner, and finance gal Holly were very nice as well. Knowing it was a 3rd generation-family-owned business meant a lot to us as well. Everyone we came into contact with at University Auto Center was professional and friendly! As business owners, we know when a team is truly happy with the products they sell. Kudos to this team!
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October 2023 by Barbara Schmid
Jeremy, the body shop manager is excellent to work with. He went above and beyond to make sure the work was excellent. No delays other than a wait to get in. For the estimate, he came out immediately to look at the damage and write up a quote.
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September 2023 by patricia trickey
This was a challenging large scope job.. From beginning to end UAC Greg Kulman and staff went the EXTRA mile. Vehicle was an out of area tow drop . Assistance with warranty compliance , communication ,professinalism,, service response was exceptional.EXCEPTIONAL *****
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September 2023 by Maria Petershagen
Customer Service is always top notch at UAC. The Service Managers are very helpful in explaining the work that is being done.Only negative feedback is calling for service, the phone triage system takes forever to get to a live person. Constantly have to leave a voicemail. No follow ups.Very clean shop and exceptional waiting room.
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September 2023 by Emily Tipton
Drew was amazing, so patient and friendly! We always love working with University Auto. Holly is also a joy to work with and always a nice conversation while getting financing handled. Will definitely continue to recommend friends and family here.
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August 2023 by Matthew Suce
I had an issue with my 2007 Dodge Caliber not starting all the time and Greg helped me out from beginning to end. Greg kept constant communication of what was going on with my vehicle and offered many suggestions and options! Greg also went above an beyond to ensure the job got done in a timely manner which was a huge plus for me as I had to leave soon to attend training in another state. His outstanding customer service and dedication to service delivery was truly well executed from beginning to end. I recommend this dealership and mechanic service to anyone especially those who are skeptical of mechanics. Especially if you get Greg!
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August 2023 by darin aaby
Great service! I had an issue with my truck which would have ruined my annual hunting trip. Although the service team at University Auto Center was booked out several weeks they made time for me the same day and then quickly diagnosed and fixed my issue. Our experience could not have better. I highly recommend them.
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August 2023 by Kelsey Fielder
Great customer service! Not from the area.. my jeep broke down just outside of town. They accepted it no problem and expedited back ordered parts. And they worked with me to pick up my vehicle after hours. I hope I never have this situation again but if my car ever breaks down near ellensburg again, I will definitely go back to UAC.
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July 2023 by Reese Ullas
Made purchasing my sons first truck seamless. I was out of town and they worked with me to secure the truck before it sold to someone else. The team was so friendly and helpful. Thank you for making my son’s dreams come true. You truly went above and beyond!
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July 2023 by Tyler Sirrine
Drew was super helpful and very informative with getting me a new vehicle. All the folks there are friendly and personable and will have real conversations with you that aren't focused on buttering you up to sell you a vehicle. It was the best expierence I could have hoped for going in to car shop. I'll recommend all who ask to shop there.
