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March 2024 by Tim H.
Friendly with good management. us bank and the ellensburg wa branch is a customer based institution providing good information, service and helpful banking guidance.
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July 2023 by Caleena Wyman
US Bank has literally saved my study abroad trip. I had had so many challenges with my previous bank, and needed things to happen fast in order to make the deadlines, and US Bank has been so convenient and accomodating! Lem was so much help, I just wish I had switched banks earlier!
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August 2021 by Rochelle Webster
Opens at 9:30 not 8:00Devon Duncan, teller, is very rude. Ide rather not cash my check then have to ever go back here.
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November 2020 by Victor Unger
Hate the bank... but Zeb was fantastic.
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February 2019 by Amber Bush
The manager Derrick is an absolute disgusting excuse for a human being talking to customers like garbage and refusing to give his managers number. According to him no one is above him unfortunately he didn’t interview and hire himself his boss and his bosses boss have been contacted and I will be sure to let them know what kind of trash they have representing them. I closed my account with us bank after 10 years of issues. I recommend take your money and run or they’ll steal it and blame it on you!
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September 2018 by Delaney Walker
This is seriously the best US Bank in the state. My second fave being the one on pearl street. All of the staff is awesome, especially Lem. I hope he works here forever!!! Haha. He really takes his time with customers and doesn't rush through everything. Works with you to help you understand how everything works. I'm an idiot when it comes to how credit cards work other than how to use it, and Lem takes his time educating me on how to keep my credit score high since I'm so new to it all. Thank you.
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September 2017 by TAYLOR ROICE
Here's to the US Bank branch in CWU, and a huge thank-you to the US Bank associate named Lem. I experienced an online payment accounting error where I provided my checking account information but was charged from savings. No CWU employee in Student Accounts nor Cashiering could explain it nor hold themselves accountable, but Lem at this US branch went the extra mile and investigated the issue then resolved it. Glad to have a competent and attentive team up here in Ellensburg :D
