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November 2023 by Jade Hall
I was helped quickly and given answers to all my questions. They were willing to work with me on payment since I ended up getting my vehicle at the end of the day and needed a car. Conner was so helpful; this was the second car I have bought from him and would recommend him to anyone looking for a new vehicle through Windy Chevy.
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November 2023 by Virginia Hunter
Working with Aaron was a pleasure! He went above and beyond from the moment we first contacted him, sending pictures and video of the Trailblazer we were interested in. We emailed him to let him know we were coming to see the vehicle in person (we live about an hour away). He had it parked out front and literally met us at the door! His exemplary courtesy and professionalism never wavered from beginning, through test drive and financing process, to the end.Working with Rick in finance was also a fantastic experience! He was beyond kind, courteous and professional. He took the time to thoroughly explain everything step-by-step, answer questions and was just wonderful about it.
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November 2023 by Carolyn Biddle
I had an amazing experience at windy Chevrolet.Dustin was great, very knowledgeable, patient, very helpful.If your looking to purchase a vehicle stop in and talk with Dustin.Dustin will be my go to guy, for buying new or used vehicles.
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October 2023 by Jake Straub
I worked with Dustin a few weeks ago on purchasing a 2015 Silverado 1500. He was a great sales associate that made my wife and I feel comfortable and important as customers. Unfortunately on the drive home the truck showed a pretty serious issue. I took the truck back the next day and after the service department checked it out and meeting with the GM Ron, they immediately took action on fixing the issue. Ron has proved that he is loyal to his customers and is a stand up guy that cares about the reputation he carries out at Windy. I have had many bad experiences with dealerships but Windy was different in that they went above and beyond to make my wife and I satisfied customers. Thanks again
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October 2023 by Brenda Koen
They were fast and friendly. I was only there for less than 30 minutes. I like having the dealer take care of my vehicle. They checked everything, and now I'm good to go for another long while!
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October 2023 by Santiago V.
I was excited and looking forward to working with Windy Chevrolet on buying a 2024 chevy trax especially after I saw their post on Craig's list for stock number 008329NC with a sales price listed a little under msrp. The listing also had the stock number listed as well. I called and talked to a very nice and helpful salesman (Josh) to verify 2 things first if the suv was still available and second if they would honor the price it was listed for since it was under msrp. Josh said he had to check with his sales manager to make sure they would honor the price and when he called me back his exact words where it's your lucky day management said yes they will honor the price for today only (10-6-23) because they said it was priced incorrectly. I told them no problem I was ready to buy the car today and they had me send them all my information. After we determined I was going to be keeping my old car and not trading it in because they didn't want to give me what I wanted for it which wasn't a problem. I was just gonna sell it on my own. I then gave them permission to run my credit so we could wrap up the deal and I could come pick up the new car and then I get a call from the sales manager thinking he's calling to discuss terms and payment options but in reality he was calling to say they would no longer honor the price that they said they would that was also on the deal sheet that they sent me. I was under the impression this was a done deal i was super excited to be buying a new car at a good price but now I'm not because the owner will not honor the deal. If they just would've said no, from the very beginning, this could have all been avoided but they didn't they said they where going to honor it but the way they backed out at the very end was very unprofessional like. The only good thing that came from the situation is they supposedly didn't run my credit. I have attached a deal sheet and some screenshots of the text to prove my points. I was so looking forward to working with windy Chevrolet but now I can't but feel like I got screwed.
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September 2023 by Landon Estep
Took my van in for a new key fob and to have the catalytic converter replaced. After about 6 months of bringing it back in again and again the catalytic converter was still not function properly. The last time I picked my van up the motor mounts were not tightened down and multiple vacuum lines and hoses were not connected at all. The engine cover was also not properly I stalled and just sitting ilon top of the engine. I am honestly surprised it even made it home. Van has not ran correctly since but I will not have a company work on my car that does not respect my vehicle and sends it out in an unsafe condition. 10 out of 10 would not recommend .
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September 2023 by Fran Nafts
Rickey came out to meet us within minutes. He showed & explained everything to us during our visit. We purchased the suv that same visit.
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August 2023 by James F.
I went into Windy Chevrolet on December 30, 2022 in desperate need of a good used vehicle. Upon selecting one, I asked about its maintenance record and timing belt/chain status. They assured me it was not an issue. I laid $1500 down and financed the rest The car lasted 8 weeks before the timing belt failed. I'm now making monthly payments on a dead vehicle they won't stand behind. Horrible experience.Update: it's now been 9 months, and I've corresponded with them 3 times. They won't stand behind the vehicle they unloaded on me. All they offer is to put me in ANOTHER, more expensive, vehicle, and absorb the dead car's loan balance into an new inflated loan at what is surely to be a ridiculously high APR. Bottom line: Windy Chevrolet knowingly sold me a piece of garbage and they refuse to do the right thing. The LEAST they should do is refund to me the money I put down. Beware of this dealership
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August 2023 by Kelsee Lunt
Just bought a 2024 Chevy Trax at Windy and had the best experience! No pressure, very knowledgeable and friendly. We worked with Aaron and he was the best and so patient with us. We brought in our two little kids that got a little crazy and he offered snacks and toys and was so nice with them. You definitely get the hometown feel at this dealership and I highly recommend to everyone. Thanks Windy Chevrolet!
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August 2023 by Alan Bury
I was in the market for a new truck but being retired and buying a new vehicle was not something I had planned on doing.I was greeted warmly by Rickey when I arrived at Windy Chevrolet and he introduced me to Craig. They worked with me, along with Ricky(?) in finance to work out a deal I could handle. I felt comfortable during the whole process and they have been very helpful with follow up questions as I familiarize myself with my new Silverado. So far, I am a happy camper!
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August 2023 by Isaac Gee
After 17 years with the same GMC Sierra, I was looking for a new work truck. I saw a low mileage 2013 in the right body-style at Windy Chevrolet. Dustin jumped right in to help me find the vehicle and close the sale. The price was high for a ten year old vehicle but reasonable considering the market. It was sold with out warranty but with the assurance that the truck had been thoroughly gone over by the dealer techs. He delivered it to Boise a week later, right on time and with a smile. Unfortunately, the next day I noticed it was leaking steering fluid and immediately contacted Dustin and my mechanic. Dustin returned my call within the hour, even though he was on vacation and he reported the problem up his chain of command. After getting an estimate for the repair to rebuild the steering rack and some back and forth, Bret, the sales manager agreed to cover the nearly $1000 repair, which he certainly didn't have to do. I was impressed with Bret and Dustin's handling of this difficult situation and really satisfied with the outcome. Plus, I love my new(ish) truck!
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August 2023 by Chris Taylor
The staff ( Aaron, and Connor) at Windy Chevrolet in Ellensburg, had a very customer oriented approach to all my needs and concerns. They kept me informed during all aspects of my Corvette purchase and made it an exciting and enjoyable experience. They know their products (cars/trucks) very well.
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July 2023 by Gerald Piland
I put a deposite on a new car. When I went to pick it up, it had the worst water spots I had ever seen. The dealer attempted to buff them out but they were still visible. So I didn't purchase the car. It's been a week and I still haven't gotten my deposite back. Dealer has sent me proof my check has been signed. Ron, the manager, has explained that they have been having a problem with cars arriving this way and are trying to get a GM rep to review. They are also trying to get an allocation for me to build a new one. I'll update as we progress.
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July 2023 by Pallavi Sharma
The team was waiting outside for us - well that could also be because I drove in my Shelby GT500 with orange and black stripes!! Nevertheless, the entire team was honest, upfront and extremely courteous. We loved working with each one of them. Highly recommend Windy!!
