1st Security Bank in Elma is highly regarded by its customers for its exceptional service and friendly staff. The bank's team, including the knowledgeable Branch Manager Elisa Pilemalm and the professional and friendly employees, have consistently provided a positive experience for customers. Clients have praised the bank's ability to efficiently set up new accounts and provide helpful guidance on financial services, such as the HELOC loan. The Elma branch is known for its welcoming atmosphere, where customers are greeted with smiles and receive personalized attention. Customers have particularly commended the outstanding customer service of employees like Hannah, who have gone above and beyond to address any issues or concerns. Overall, 1st Security Bank in Elma is highly recommended for its commitment to providing excellent banking experiences.
Wow! We got a HELOC from 1st Security in Elma in less than 30 days. Elisa and her amazing team were very supportive and encouraging. The HELOC is an excellent source we will use for many years to come.
March 2023
What an amazing experience we had setting up our new accounts with 1st Security Bank in Elma. Several employees were very friendly when greeting us and Elisa Pilemalm, the Branch Manager , was very knowledgeable in explaining all our options and helping us which services we chose. We highly recommend this bank!
March 2023
Elisa Pilemalm AVP Branch Manager is a 5 star employee to the community and the bank. Angelina was a great teller.
