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January 2024 by Darletta Barbatto
Commercial bank with a small-town feel. Staff is always friendly and helpful, most of time addressing you by your first name. Tellers are knowledgeable and helpful.
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December 2023 by Jeffery Osgood
Every employee at our Elma bank location are very helpful and friendly. I would recommend this Bank!!!
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October 2023 by bonnie staller
I was greeted as soon as I walked inThe staff was friendly and very helpful.
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October 2023 by Sherry Green
Always had excellent service
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June 2023 by Camren Baxter
I wouldn't use this place to pick up your tabs. Only one person in the whole bank can work the counter and if you show up at the wrong time, you're SOL. Either have the mail deliver the tabs or travel to monte to pick them up.
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May 2023 by Jellybeans
They have always been able to help
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March 2023 by schylar cherry
Tried this bank out right after i got home from usmc boot camp. I dont like it because, unless i look at my available balance 24/7, theres a high chance i might think i have 150 on a monday night and then next thing ik all the pending purchases from the past 3 days go through and i have negative 150. Chase bank doesnt have that issue at all so i switched to chase. Not really an issue tho, just a pet peeve of mine which turned into a deal breaker since i used chase all throughout high school and had 0 problems
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March 2023 by Nicholas Smith
Very prompt and friendly service. The representative was very helpful.
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January 2023 by Justin Sample
I always feel welcomed walking in, and they always take care of whatever I need.
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December 2022 by Heathet Kakuska
Excellent customer service.
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June 2022 by Jason Johns
opened a new account here and deposited my paycheck on may 23rd it is now june 1st and guess what still no money in my account come on people it is 2022 and the internet has ben a thing for some time now and getting a check deposited shouldn’t take this long it takes less than 2 seconds for banks to communicate with each other to verify weather the funds are available or not
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May 2022 by C D
The staff here are extremely rude and very unprofessional. Having personal conversations not related to the bank in any way loud enough for the whole waiting area to hear. Specifically the staff from May 6th between 2:10 pm and 3pm.
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March 2022 by S M
My guess is most these bad reviews revolve around customer service. Primarily in their License Department.Went there to do a simple cargo trailer registration. The woman insisted I needed a title from Oregon from where I purchased it. The thought of driving back to Oregon again seemed a bit much for what I was asking.I took out my phone and after 2 mins I researched I pressed her for the reason why and showed that it doesn’t require it on the DOL Website.I informed her that had I not looked it up myself I would be driving to Oregon right now. She offered no apology and begrudgingly did her job.Now…..it’s ok if she hates her job. As long as she doesn’t work with people.Timberland bank should be hiring experienced customer service reps.
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October 2021 by Sue Avery
The employee are so helpful, knowledgeable and friendly.Nice to walk into a place that people enjoy there job.
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July 2021 by Joe Gusse
Very friendly, helpful staff. Nice, small-town bank.
