-
October 2023 by Stephen Wallace
I first rented here in June 2019 and have been a continuous renter since. Storage complex is clean, well maintained, and secure. It is a pleasure to store here. Most importantly, the staff are phenomenal—approachable, pleasant, and responsive. Crystal and Dee are very nice ladies, always ready to provide the best customer experience. In short, they treat their tenants with respect and gratitude for choosing Enumclaw Plateau Heated Storage for their storage needs. Yesterday, I needed an additional unit. Within 15 minutes I had the unit rented. Better yet: the first month is free and as a long-term customer, I received a free lock. Great location. Great facilities. Great people. Great customer service. FIVE STARS!
-
September 2023 by Allen Mitchell
Our inside storage unit was broken into. This facility is not secure. The staff was not concerned about the break in even though a gate code was used and their door was damaged. This places looks clean and secure. Don't be fooled. Don't store anything here you care about!
-
June 2023 by Chuck Elliott
I want to give a HUGE THANKS TO CRYSTAL, her Dad and the management here. She stopped the potential theft of my custom chopper and cared enough to stay until after 10 pm with her family to make sure I was ok when my bike wouldn’t start. People don’t do this anymore, but I am grateful they did. I hope you guys realize what a jewel you have in Crystal.
-
May 2023 by Lilith Tarrelli
Office lady was super sweet and efficient, units very well priced!
-
April 2023 by Mary-Jeanne Smith
The staff here are so nice and helpful. The units are clean and everything feels secure and well cared for. They have nice carts for moving your things. They made our move so much easier. Thank you!
-
April 2023 by Kathleen Coppin
These people are great! I had no issues at all. The facilities are clean and safe. Thank you Dawn for all of your help! I really appreciate it!
-
March 2023 by Ariyanna 57
My things stay dry and clean, the access is great and there's plenty of security and an individually coded access gate. Great place.
-
November 2022 by Redman Svedberg
MICE. We found mice in our unit, despite having no food in our storage space. After setting out traps, we caught 6 mice, and saw 4 run away. When we told the front office, they made a lot of promises of compensation for our troubles that went unfulfilled.
-
October 2022 by destiny jakub
Absolutely loved the customer service from dawn! She helped me deal with my payment quickly and easily! Absolutely amazing person! I definitely suggest this as a storage facility!
-
October 2022 by Velcro Merkin
NE Pierce County is swarmed by storage units, which is overwhelming to folks like myself in need of somewhere truly reliable and safe. After 2 years I can say they meet my expectations; minor issues have been resolved quickly and the owner is both kind and helpful.
-
October 2022 by Kelly Hanson (Mogas928)
Clean new legit open till 11pm a little expensive though
-
September 2022 by Karlton Gregson
Dawn is the best so helpful best example for customer service and care.Best prices in town
-
August 2022 by ssrc16
Awesome storage units but it's getting a little too expensive
-
July 2022 by Jennifer Hoopingarner Kohler
I was having no luck finding a storage unit until I visited EPHS. Not only did they have units available but at a very competitive price. Dawn was so helpful and friendly. The entire property was very clean and well maintained. If you are looking or in need visit them. Tell Dawn Jen sent you!
-
March 2022 by Kevin Bruner
Place was very clean. Employees are very helpful and friendly. I would recommend this place to my friends.
