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May 2023 by Crystal Curtis
Had a gentleman by the name of Brent out today to look over equipment. Nothing was wrong they just want to make sure everything stays in place and is working great( I am super satisfied with Skynet) I can't express enough on how nice Brent is and how nice it was talking to him. I was not having the best day and he made me feel better.He went over and beyond when it comes to customer service.
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October 2022 by Emily McConahy
Can’t recommend them enough! We have used Skynet for over 10 years and have always had great internet. When issues do arise, the customer service is really amazing. They’ve gone above and beyond to solve issues in a timely manner. The best to work with!
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September 2022 by Jacqueline B.
I'm renting in North Charleston in South Carolina my landlord is providing SKYNET as an internet provider. In my opinion it's off more than on maybe my landlord has the lowest bundle but i wouldn't get this it's awful. My screen is always buffering then after maybe an hour of viewing it just shuts off and WONT come back on. Im sure there is a reviewer on here who says it's the best thing since popcorn but they lied. It bites ha no it doesn't that's implying it bytes which it doesn't ITS AWFUL then again it is free(with rent)
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August 2022 by Bob Dylan
Best internet service technicians in town! If you can see one of their towers from your roof, I recommend using their best value internet service!
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February 2022 by brett morgan
I live in Buckley an I have been with skynet over a year now an I couldn’t be happier with the service. Always got a nice strong connection.
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September 2021 by Brent
Best internet service technicians in town! If you can see one of their towers from your roof, I recommend using their best value internet service!
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June 2021 by Shylah H.
I just wanted to give a shout out to Jacob at Skynet. We have been using Skynet for a few years and we started having problems with the internet after they swapped out our old equipment for new equipment. I was getting so frustrated I started looking for a new internet company. They would come out and it would work for a couple days and then it would be crap again. Apperantly, the problem was my dishes signal had to go through a bunch of trees and that's why it would only work sometimes. Jacob came up with a crazy idea of where to put the dish and how to run wire to the house and my internet works better now then it has in years. They way he hung the wire was very professional and looks neat and tidy. Before you give up on Skynet ask for Jacob the technician to come check it out for you!
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March 2021 by Clay Hall
Unreliable service, tower ices up every winter making service unreliable or nonexistent. We have had it with them, called last night and was told problem would be corrected today, not! We are switching to Xfinity, what good is cheap if it doesn't work.
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January 2021 by S M
I have issues ever since moving here one year ago. I have spent hours and hours trying to fix this with the technology department. I would have canceled my service but it’s my only option. Don’t use it if you have other options.
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June 2020 by Ian B.
Tech support is awesome here for working with me, however I have tosay goodbye! I dont want to, but even with the newer repeater\dish. I am getting Pings around 130 to500..called them up and they said too they see that too and that their admin said it has to do with folks using their network..folks inthe neighborhood also have the same issue.....well sounds like IMHO they either over sold, or they need to cap some folks out there....for now, until they get this fixed dont recommend their tech stack they offer..as i . Cant remote into work Via VPN, or i get dropped off, meetings, or just pier to pier dameware (not intensive at all) ..also watching 720p is at a crawl..sorry skynet, loved your service..but i am getting way better luck with Lte, using ladybug.com. If speeds ever get better i will try them again..who knows...if enough people leave, maybe they will get back to promised 10mb speeds they charge you for....
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May 2020 by Shelly K.
I have had this service for 6 months. My downloads speeds rarely exceed 1 mbps. I have been on hold and left so many messages I've lost count. Awful internet and customer service.
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April 2020 by Mary Masuen
I have had problems every year when it is time to renew my hosting.
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March 2020 by Alesia Van Horn
We have had nothing but problems since moving to Enumclaw with this internet service. Constant lagging, slow. My son is a gamer and when my daughters and I are watching netflix he can not do anything on his computer and vice versa. We have had them come out SEVERAL times, saying the same things, that we should be getting what we're paying for and each time they come and go, the connection gets worse. They tell us we could be getting some interference from somewhere, but give no solutions. Looking for a different internet provider now. Anyone have any suggestions. Its so frustrating trying to do something on the net and getting nowhere...forever.
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April 2019 by Elaine Olson
Skynet has supported our local non-profit, Plateau Outreach Ministries, for years. They are always fast, friendly and efficient whenever we need help! Thank you Skynet, for all that you do for the community!
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April 2019 by Richard Myers
Best internet service provider. Local business with the best customer service appreciation. Been a customer for more than 30 years.
