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December 2023 by Stefyni Garber
Friendly staff, always willing to help find what I'm looking for if I can't find the part. Or can order it from another store and have it within a day or two for pickup.
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August 2023 by Jayney Bechtel
How refreshing!!!!My husband and I were looking for parts for a propane line to from our house to our bbq not having any real luck and a gentleman named Ray came up out of nowhere after about 5 minutes of us looking and asked if we needed help. He wasn’t only helpful but also knowledgeable! He didn’t make it seem like we were putting him out he was just happy to help! I feel like every time I’ve been into a store recently NO one wants to help and always makes me feel bad for asking for help. Ray was fantastic and helpful. We live in George but will be driving to Ephrata whenever we have ACE needs JUST because of Ray! Please give him a raise and make him stay there! We will keep going and spending money where we get such nice, quick and knowledgeable help!!
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August 2023 by Jeff Galbraith
Typical Ace hardware. They have everything you could need. Prices are a little higher than the big box stores but the big box stores arent in small towns. Saves a half-hour trip out of town.
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July 2023 by MR JD
Great service and friendly employees! Store is always neat and clean. Truly an asset to the community!
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July 2023 by JD Hartman
Great service and friendly employees! Store is always neat and clean. Truly an asset to the community!
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June 2023 by Kevin Smith
Usually has exactly what I'm looking for!The digital car key replacement for a Mitsubishi Lancer is super expensive.. not Ace's fault, but they can get one!
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June 2023 by Jessica wilson
They don't carry as much as most ace stores. They usually have good customer service and refill propane so that is helpful.
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April 2023 by Jennifer Weitzel
Helped us find the right light bulb for our ceiling fan. Maria was very helpful. Thank You Ephrata Ace!
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March 2023 by Diane P.
Unhelpful and cold. I stood at the help desk ignored while 2 checkers were standing at the check stand. One drinking his cola. When an employee finally came over he had no idea what I was looking for. He asked the guy at the desk who just pointed in the direction of the tool. What ever happened to ace is the place for the helpful hardware man? I am now on my way to Quincy to pick up at the counter where they are holding it for me.
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March 2023 by Don Penrod
They had long shank Master locks a little expensive what do you expect in a small town
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March 2023 by Darrell Stephen
Nice people there. Always freindly to me.
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February 2023 by Dave Shafer
Friendly people and very helpful. Seems they carry a lot of hardware. So far they've always had what I needed.
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January 2023 by Terry Broweleit
Great employees! Knowledgeable and helpful! Clean and orderly....when I want different or unusual things....I go here...different hand creams, little gadgets I didn't know I needed but they really were clever or the great Cowboy greeting cards or old ladies getting into mischief...their's a card to make you chuckle or roar with laughter when you remember your grandpa doing that too! Beautiful sparkly birthday cards that are so pretty. Good selection of nuts,bolts and screws that you always need .
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December 2022 by Peggy Swick
I found a sprayer for the garden hose (out of season at Walmart)I found 50 # of pet friendly ice melt for ~ $16 and tax.
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October 2022 by Vance Frost
This store has went down hill. Tracy is the only person that offers great customer service, but he’s obviously the only one. The employees are rude and dismissive and act like they could care less. We have been customers for 27 years; not anymore.
