Columbia Basin Hospital

Hours: Columbia Basin Hospital receives high praise for its top-notch care, especially in the Emergency Department. Patients describe a wonderful experience with efficient and exemplary service. Many note that the wait wasn't long and they were seen immediately. The nursing staff is described as amazing, compassionate, and caring, with great care provided from the moment of arrival. One patient with a nasty migraine was given an IV of fluids within minutes, while another patient's husband had labs drawn from the IV start to spare him another needle stick. The hospital is recognized for its expert care, including top-notch service for bladder surgery and catheter insertion. Patients appreciate the follow-up calls to check in, and the seamless work of rotating doctors from Moses Lake. As a rural hospital serving an underserved area, it is noted that running such a facility is very challenging, but the staff is hospitable and takes care of needs as expected. Many reviewers express astonishment and thankfulness for the positive experience, encouraging others to perceive the hospital differently despite some unfair 1-star reviews.

1. Ephrata, Washington