iFIBER Communications receives reviews highlighting its excellent customer service and helpful team. Multiple reviews mention specific employees, including Michael, Fernando, Madison, and a lady in technical support, who are described as professional, kind, patient, efficient, accommodating, and funny. The team works together to resolve issues. Technicians provide clear explanations and recommendations for setup, upgrades, and optimal performance. The sign-up process is noted as super easy. Staff members show patience with non-native English speakers and concern for customer problems, even outside normal hours. Reviews call it a great company with great employees and highly recommend the service. Customers express gratitude for the pleasant and helpful support during stressful situations like moving.
Only 4 mo in. But excellent professional install, no throttling, no outage. Installer found cat 5 buried in my outside box, rang it out to a plate in my office. Nice, no penetration, install.
October 2024
Transfer from ZIPLY was terrible. Still haven't gotten billing right. Just got a late notice for .82 yes cents with regular payment due in 10 days.
October 2024
Had a couple bad days but had them for over a year now best and fastest internet I ever had
