This Verizon store in Ephrata is noted for providing amazing customer service and is considered by many to be the best Verizon store they have ever visited. The staff is described as awesome, amazing, kind, helpful, courteous, knowledgeable, experienced, friendly, personable, and relatable. They take time to listen, answer questions, and talk through any confusion, going above and beyond to solve problems and help with purchases and setups. Reviews highlight that the entire crew is great at what they do, making customers feel lucky to have such good people working at this location. The store is part of Cellular Plus, a source for local Verizon Wireless experts dedicated to hands-on support and care.
