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January 2024 by Brianne Zier
Dr. MacKinnon and Cassie Padilla, our family cannot thank you enough for all you did for our family on the morning of December 28th. We woke up that morning to our worst nightmare, our oldest, almost 15 year old black lab couldn’t walk and was very sick. It came on so suddenly, it was a shock and I didn’t know what to do. I got ahold of you all and you were at my house within 30 minutes, before working hours. Dr. MacKinnon and Cassie came into our bedroom since that is where our fur baby was stuck. Dr. MacKinnon laid our baby’s head on her lap and stroked his muzzle ever so gently. It was the calmest I had seen him in over two hours. She did her exam and gave us her honest prognosis, we weighed pros and cons together. We made the hardest decision to put our baby to sleep. Dr. MacKinnon and Cassie allowed us the time we needed to say goodbye. As hard as that moment was I will be forever grateful for their time and love during one of the hardest days of my life. I cannot thank you enough!!!
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December 2023 by Brandon Sano
These people are amazing
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December 2023 by Linda D'Alessandro
On Nov. 13, 2023, we had to take our sweet boy Turner in to be put down. They were so wonderful and caring on this very difficult day. It was such a hard thing to do, we had our boy for 15 years and he was the best. The Vet and her staff treated him with respect and dignity.
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November 2023 by Renee Madden
New, first puppy and all the concerns and questions that come in with the package --- Echo Ridge has the expertise, patience, understanding I need. Helpful recommendations, efficient scheduled appointments and super "extras" like Puppy Play Parties for the partially-vaccinated, largely socially awkward pups. Full marks!!
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October 2023 by Kimberly Ireton
Always kind and professional.
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September 2023 by Stacie Brown
This place is amazing an treat your animals just like family they are kind friendly and patient. They strive to give you the best care at a affordable cost.
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August 2023 by Georgia Davenport
Dr. Mac and crew are great! Our big guy hates his feet touched and they got his nails trimmed!
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June 2023 by Dani Olsowski
Did a great job today. Thank you for being here.
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June 2023 by Annie Davenport
I brought my elderly Norwegian Forest Cat, Tonka, into the hospital on an emergency basis the morning of June 5, 2023. A few weeks prior, he had suddenly lost some motor control of his hind legs. However, Tonka being Tonka, he did not let that slow him down. Over a couple of weeks, he had slowly been losing his appetite until about June 1st, Tonka had stopped eating. We tried everything to entice him to eat. We were quite worried and people from here to Norway were praying for him. On March 20, 2023, my beloved Fallon, Tonka's dad, at 17 years old suddenly died in my arms. Now, it looked as though I would lose Fallon's son. My heart couldn't take another catastrophic loss. On Monday morning, June 5, I brought Tonka to Dr. MacKinnon without being able to give her specific information about what could be Tonka's trouble. Looking for clues and answers, Dr. MacKinnon ran several tests, including an ultrasound, but all results were normal. The baffling part was that Tonka was asking for food, but refused it when offered. Dr. MacKinnon suggested an anti-nausea injection and an appetite stimulus. On Tuesday morning, I dutifully gave Tonka one of four pills and a topically applied appetite stimulus that Dr. MacKinnon had sent home. This morning, Tonka ate a small breakfast but that didn't feel like a small victory; no indeed. It felt like a major breakthrough! Tuesday evening (this evening) Tonka ate a hearty supper, which made us cry with relief, but that wasn't the best part. For more than a few days prior, Tonka was very inactive, disinterested in his housemates, refused food, his eyes were dull, and nothing could get this once happy-go-lucky boy to purr. Until this evening. A miracle happened here in Malo! Tonka was tapping my legs to say he was hungry, a habit he had abandoned several days earlier. His eyes were bright again, and he was !Animated! !Interested! And wanted to eat! He followed me around as I put dishes of food out, waiting for 'his' bowl. The best part? He was purring! Purring so hard he squeaked at the end of each purr! And he's trilling again! He rolled over for his belly rubs and when I brought out the vacuum, he laid down right in my path asking to be vacuumed. Yup, my cats all love to be vacuumed!Dr. MacKinnon, Emma, and all staff that helped my wonderful Tonka that day:You are miracle workers! Thank you! My wonderful, loving, mischievous, playful, happy-go-lucky boy is back! You took a shot in the dark with the anti-nausea and appetite stimulus. It was a well placed shot; your instincts were spot on! Thank you for bringing ForteFlora to my attention, Dr. MacKinnon. Fallon was getting it once a day for years. Why I didn't equate that over to Tonka for his 'drips', I don't know. Maybe a mental block because it was 'Fallon's'? I'm still deeply grieving him. Tonka received a dose this morning and tonight, he had noticeable improvement.Most gratefully,Annie and Tonka Davenport
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May 2023 by Morgan Stonecipher
They answered the phone right away. Super nice and helpful.
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March 2023 by Jacey Coffin
My cat was sick a lot the last year I took him in at least 3 times and the owner just gave him steroids and never did blood work. He got sick again recently and we saw Dr. Barker this time and she immediately did blood test and Xrays. Turns out he had Leukemia had an enlarged spleen and no oxygen in his blood and he was suffering the past year and we had no idea why until that day so we euthanized him. Very upset we didn't find this out sooner because the previous vet didn't look into it but I'm so thankful for Dr. Barker she was very nice and caring about our situation. If you go here I highly recommend seeing Dr. Barker.
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November 2022 by holly windsong greenwood
Every visit with the vet, vet technician, vet assistant has been packed full of info, along with prescriptions of techniques and medications to fix our animals' problems. My questions are answered every time, with respect. My animals are always healthier afterward.
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October 2022 by Donald Moore
Great service, they always take awesome care of my animals.
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September 2022 by Amanda
At the time of my dog's appointment I felt everything had gone fine. I appreciated the veterinarian accommodating my difficult financial situation and left feeling like my dog had received decent care.My dog had been diagnosed with drop jaw which is a condition that normally works it's self out. Drop jaw is essentially paralysis of the lower jaw and It's cause is unknown. The vet did administer subconscious fluid.Since I had no idea what I was dealing with for the first 5 days my dog quickly lost a lot of weight and was really dehydrated. So my dog and I both appreciated his fluid boostI still couldn't get him to eat or take in water on his own. He was so hungry. I felt horrible. Tried everything. Laying food out on a mat, elevating his bowl, softening it, spoon feeding him...After researching drop jaw almost everything I read stressed the importance of supportive care. Most dogs do recover from this condition on their own in 2-6 weeks but it requires a ton of care from their humans.The veterinarian could have done a far better job advising me on how to best take care of my fur baby over the coming weeks. I wasn't given any instruction or advise regarding after care, and in this instance I feel that was an incredibly important piece that was missed.My dog has since recovered and is doing just fine.
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September 2022 by Paula L
Great place! Attentive vets & very skilled & helpful techs & staff.Advice: It's super busy here so plan accordingly; allow yourself time to get through the process
