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November 2023 by Regina Brizzee
I MUST say. I've been dealing with RAC for atleast 4 years. The customer service there was good, the prices were competitive, but the selection was very limited. They don't offer living room sets w/rugs, and only a $10 charge to add on to the sofa/loveseat per item. I have NEVER had as good an experience with rent to own as I did today with this Aaron's.The salesperson I dealt with (sorry... I think his name was Thomas) was absolutely fantastic. We corresponded over phone and simultaneous text pics.I was able to secure an living room set... the whole set.... without paying anything today! I set up auto pay and am getting the furniture in 2 days, and have my 1st payment set for my next pay period.All if the paperwork was online and with the website, I was able to verify the rental agreement and payment schedule.In the time it wouldve taken to go ALL the way out to Everett, and RAC milking me for so long... I am EXTREMELY satisfied with this entire experience and am happy to switch my needs to the better competitor.
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November 2023 by Courtney Fleming
God forbid if your late by 1, 1 day.You get 3-5 calls a day. Even after you update them on when you can pay. Ridiculous.
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October 2023 by Danielle Mackay
The service at this store is horrible. The main lady that is working in the front has ZERO customer service skills.The furniture that was on the floors as a display were all very dirty and some of them smelled. Some had very noticeable stains or a bunk bed that has a bunk bed that has a good chunk broken off that is dangerous for kids( that shouldnt be on the floor at all) that looked horrible and are way too expensive to be sold as is!They also keep furniture that they dont have in stock on the floor and to me that's wrong as hell. The lady was like I don't have the love seat but has the couch and said in a very rude tone that we needed to find something else!
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September 2023 by Tamara Thomas
The customer service here has gone totally downhill. Lucy is terrible! We need something picked up and she first was trying to put it out two weeks, we told her no and said what day we need it picked up. Then she comes back on the phone to tell us “ok we can pick up tomorrow, Saturday the 16th.” Upon asking her to wait so we can know what time, she proceeds to hang up. I wasn’t a fan of her customer service either when we first got the item. Bad customer service.
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September 2023 by Aron Shelley Sr
Thomas is a amazing manager All the stuff go out of their way to make sure you are happy with everything
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July 2023 by william faiman
Get in what you need no problem working with them simple
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June 2023 by Luenta Akity
YVONNE lady needs to go.. unprofessional and ugly old soul of a woman. We ordered couch online and they were late on the "supposed" delivery date had to cancel it bc couch was too big to bring to our apartment. Had to go back to the store to get smaller one. This Yvonne lady keeps making ugly faces at my son trying on the couch since i asked which one he likes so we can purchase. Aaron do not hire people like her because it will not bring customers to your store. Who hire a person who will judge people and make ugly faces at customers and stare us like we gonna steal the stuffs in there. Very uncomfortable and do not want to deal with people like her. If you want customers hire the professionals so money can keep flowing in.. ??? second time purchasing couch but the Aaron in Spokane was way better than here on Evergreen and will probably be the last one.. Do better!
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March 2023 by Lexi Berry
Thomas and the rest of the employees are so nice and respectful. Great customer service and always willing to help and work with their customers. They actually care about their customers and are always so welcoming and polite on the phone and in the store.
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January 2023 by Adrian Padilla
Came in the store and was recieved in the most uncomfortable way. The lady with the curly hair and glasses was definitely NOT hospitable. On the contrary she looked at us as if we couldn't even afford to look around. Which is why we decided to leave. She puppy guarded my father for some reason getting her person much to close to his and making him feel intimidated.They lack costumer service and furniture. Do not recommend this place to anyone
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December 2022 by Jeulia Zee
This is the best store in the PNW. The staff is FRIENDLY AND VERY HELPFUL. If you want to look at things in your own or need a bit of help finding what you need, they're there. I've never had a problem they couldn't help me resolve. Hats off to this wonderful group of furniture heros!
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November 2022 by Heidi ROURKE
I like Aaron's better then rent a center very cool place they tell me their on their way or call me if they can't find placeVery reasonable prices don't have pay bigger amounts you can chose if you like.Auto payments neatWhen I needed a new TV they were cool.I will rent from anytime when I need something until I pay it off
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August 2022 by Vicki Jones
I just love the payments they give you and I always go there if I need help with anything
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August 2022 by Joseph ธันยาปภานิจ
The staff is friendly and knowledgeable. The prices are reasonable and affordable. Definitely recommend going here to furnish your home with quality furniture!
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August 2022 by Peter Skinner
Their local, community-based store/ warehouse has something for those seeking mid-range to upscale quality furniture, without the exorbitant prices.
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June 2022 by Katherine Burton
The furniture is beautiful and a little darker than the picture online which I like. Thank you, I love it!
