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March 2024 by Donna S.
Such a gem! It is so important to get the correct shoe and fit! The employees were super knowledgeable and friendly. They take their time to ensure the shoe you purchase fits not only your foot but your lifestyle. I will be back!
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January 2024 by Jim McRae
Awesome experience! Very knowledgeable & friendly staff! Happily helped by billing Medicare and providing a professional diabetic fitting including custom inserts! Mom is thrilled & loves her shoes! Thank you!Update* Evidently mom was accidentally overcharged. She just received a fairly large check from the shoe store! Thank you so much for being honest! We will definitely be back! ❤️
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January 2024 by Riann Gunderson
THE BEST CUSTOMER SERVICE …. Dedicated to the shoes and making sure each person who comes in leaves happy and in the proper comfortable shoe. Very informative as well.
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December 2023 by Jeff Lemkin
Good store, nice people, terrible logistics. I ordered shoes Nov 10, paid in full, they said they'd order them, would be a couple of weeks. I called them a couple of weeks later, they hadn't arrived, they assured me they'd contact me when they did. Today, Dec 21, I called them, they seemed surprised, then checked and said they got them a week ago. Canceled my order, then had to call again to remind them they needed to credit my card. Very poor service with no attempt at recovery. Won't be shopping there again.
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October 2023 by Mary S
Awful experience with this provider of orthotics. Mis-information. Run-arounds. Condescending attitude. Just know that even though it may seem like you do not have options on where to get a pair of orthotics made in the Everett area. You do.
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October 2023 by John R.
Excellent service and a variety of shoes. Very knowledgeable and helpful. They were familiar with every shoe they offered and was very helpful in measuring her foot and makes suggestions of what would be best
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September 2023 by joan mobley
I was treated like a valued customer from the moment I walked in. They listened to what I wanted and needed and stayed with me through the whole process. I would definitely go back.
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July 2023 by Andrew Warn
Great store! Had a awesome selection. Erin assisted me in finding the proper shoe for my foot build. She was super friendly, highly educated, and through. Definitely coming back.
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July 2023 by Paula Shade
I came in for a new pair of Hoka's and some casual arch support shoes. Erin helped me and she was awesome!! Very helpful and I truly enjoyed her. She was easy to talk to and half way through she felt like a bestie I was catching up with. Customer service is a dying art. She is overflowing with it. I will ask for her every time I go back.
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June 2023 by Wilda Gilman
So helpful! The shoe specialist asked quality questions, evaluated stance and gait and noticed the posture details.If you want to get the right shoe for your body support this is the place to go!
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June 2023 by C Gye
My physical therapist suggested I go to Althea's in Everett to get properly fitted shoes with a lift. I scheduled an appointment and was told they would 'squeeze me in." I had been dealing with an issue and was excited to find a solution.The front desk receptionist was nice and had a woman with dark hair start to assist me. She was aloof, disinterested and acted like I was inconveniencing her. I was expecting a more pleasurable service. I was then passed off to another person who asked what kind of shoe I wanted. I thought the experts would have made recommendations, but they didn't so I mentioned a brand that my daughter had purchased elsewhere. The shoe wasn't in stock so it had to be ordered.I received a voicemail that I needed to schedule an appointment to get fitted. I called back and was told I could come in anytime. I went back to the store and unfortunately was paired up with the dark haired woman who's unpleasant disposition had not changed. As I waited for her to retrieve the shoes, another customer arrived excited saying she appreciated them "squeezing her in."The shoes seemed too big, but the dark haired woman said they were supposed to fit that way.I wore my new shoes to my PT appointment. My therapist looked at my new shoes and immediately said they were too big. I initially thought it was just me. She also said she won't be referring anyone else to Althea's and I certainly won't be a returning customer.
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April 2023 by Ric & Pat McFarland
Althea has solved my footwear needs for, well, a lot of years. I started with her in her first place on Hewitt, I think it was. I'm a tough customer & she, exclusively, has made me comfortable. I am SO THANKFUL for Althea!
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April 2023 by Melodie Bales
The staff was great, but when I wore the socks home,my legs were so tight & the socks cutt off my blood to my legs:(
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April 2023 by Kristina “KittenKoder” Herrboldt
Excellent service, the service makes their prices well worth the visit. I felt out of place at first but when I had questions they had answers. The shoes fit perfectly and I'm very pleased with them.
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March 2023 by Alicia Adamson
Great happy knowledgeable staff. She helped me get the right sized shoes that are like walking on pillows. Love the comfortable shoes. Wish they were prettier but my feet not hurting is well worth it. I purchased 3 pairs of shoes and I love them all.
