Bayside Marine provides first-class, old-school customer service. The service department, managed for over a year, sets a very high bar, outperforming competitors in both technical competence and customer care. The team is experienced, professional, and does exactly what they say they will do. They have an awesome method for winterizing engines that eliminates bad gas and the need for a spring de-winterizing service. The parts department is also amazing, with staff who will find answers and locate parts from other stores to ensure customer satisfaction. This is described as the most honest place to buy from, with great integrity. They are straightforward and will not sell a used boat until it has been properly sea-trialled, even deeply discounting a boat if issues are found. The team takes care of boats as if they were their own, providing responsive service and going out of their way to help. Customers report it is a safe and secure area to keep a boat, resulting in very satisfied and loyal customers who consider it the best service experience ever had.
We have been fans of Bayside for several years. We have bought a boat from them, had two boats serviced by them, and had many experiences interacting with many of their staff. They have given us excellent advice and service. I would recommend their business for any of your boating needs!
March 2025
Matt Peterson provided excellent customer service. Made my Yamaha buying experience top notch!
March 2024
They replaced the fuel tank sending unit and gauge. Works great. They take care of the customer and their needs.
