-
June 2025 by Kryptoyelir
Can't even call the store to see if they have a product, gotta go through an automated service, then get directed to a call center ..only for them to tell me the exact same thing on the website.
-
June 2025 by Gus Gus D
Disappointing to travel a big distance to find out the only battery they had in stock for my phone was broken.
-
June 2025 by Adriana Gonzalez
Very disappointed, i just had a foot surgery my husband decided to buy a tv for our room he goes to get one from Lynnwood store damaged from the back right out of the box, he goes to exchange it in the Everett store they give him a new one and the screen was broken right as soon as he pulled it out of the box i saw the cracks! My husband works in construction he can carry more than the weight of a 55 in tv anyone who knows him knows he's an honest man he would never lie and take it back if he broke it. Jesus the employee asked the manager Mike and he said it's not their responsibility and they couldn't do anything about it. So no tv ,no refund or even an exchange.
-
June 2025 by Chris Alawode
Much of what I needed was there, but it seems quite quiet.
-
June 2025 by Andy “AndyMonster” R
Went in to buy a laptop. I had done some last-minute research and hoped a sales associate could help clarify a few gaps—basic questions that aren't always listed on bestbuys website. I work in tech and hardware R&D, so I’m no stranger to emerging tech or system specs.
Unfortunately, the experience was disappointing. The associate who helped me—tall, skinny, with long hair and facial hair—was not only unhelpful but outright rude and condescending. Rather than assist with my questions, he brushed them off and gave incorrect answers I knew to be false. To make matters worse, I overheard him being similarly snarky to an elderly customer, showing a lack of respect and patience.
I understand it’s not reasonable to expect a sales associate to know everything offhand, but a little effort goes a long way. A quick search would’ve easily provided the info I needed—something I ended up doing myself. So it raises the question: if the associate isn’t going to help, what exactly is the point of their role, especially when customers are ready to spend thousands?
The interaction left a bad impression—not just from the misinformation, but from the dismissive attitude and poor treatment of others. I expect better, especially from a store that positions itself as a go-to for electronics and tech guidance.
-
June 2025 by Brian Beatty
Great place to buy and look at electronics! Please support best buy. If we loose them, we loose people to help us with things personally
-
July 2024 by Rorie Hanrahan
So appreciated the honesty and expertise of the Geek Squad guy I spoke with. He helped solve a problem that had plagued my computer since I bought it.
-
July 2024 by Ash
The only thing left that I trust and believe in this world is that if Everett Best Buy says something is in stock it's in stock, and it will be ready for pickup promptly.
-
July 2024 by T Rook
I had a complaint & the team handled things really great! Customer service can be a challenge & I appreciated their efforts.
Thank you!
-
July 2024 by Sean Ford
Is a store full of wonderful gadgets.
-
July 2024 by Joseph Caldwell
Very helpful
-
July 2024 by Manny Tavares
Great warranties on products I buy too often.
-
June 2024 by Shubham Saxena
Very helpful staff. Decent deals now and then.
-
June 2024 by Rebeckah Aubertin
Very attentive and helpful staff
-
June 2024 by Jacqueline Bayrd
Not enough ppl working to assist you
