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January 2024 by Michael Coalwell
Slow a mile of cars when I got there and ton of people cutting me off
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December 2023 by Daniel Kim
I always feel the 5 mins or 10 mins here spends faster then the other place
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October 2023 by john holeman
This place is like new!It's so nice to be in a sparkling clean facility where everything works correctly!?
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September 2023 by Will Guinn
It had been awhile since using this brownbear but i was disappointed that they had removed a lot of the wash options you can select. (Edit) maybe i was mistaken i thought they used to have engine degreaser, and triple foam options at this location..
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September 2023 by Google user
It had been awhile since using this brownbear but i was disappointed that they had removed a lot of the wash options you can select. (Edit) maybe i was mistaken i thought they used to have engine degreaser, and triple foam options at this location..
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July 2023 by Kristin B.
I got my canopy door ripped off and destroyed at the Everett location, After initially indicating they would take care of it, they waited several days to get back to me and then reversed course. They now say a canopy is a "after market" component and as such they cant be held responsible for damage.....despite the fact that 1/2 the trucks on the road have one. See the below review, they tell this guy that he has to remove straps. They let me through without so much as a question or even one word like "is your canopy locked?" and then say sorry "not our problem" All I ask is if there was a chance the scrubber would tear my canopy door off by snagging the latches,(even though it was shut tight) then say that. Don't let me go through then say "sorry not our problem" How many trucks have canopies? Sign says the staff at the site has ultimate say on what is allowed through. If that is true, why didn't anyone say anything? They asked if my wipers were off and asked if I wanted my antenna removed. By the way a factory authorized canopy is not what after market is meant to describe. They will accept all the $ from people with canopies but if something happens-too bad. BEWARE - THEY TOLD ME THAT THEY COULDN'T HAVE KNOWN THEIR EQUIPMENT COULD SNAG A CANOPY LATCH (YET SOMEHOW EXPECT THAT I SHOULD HAVE KNOWN) BASED ON THE BELOW RESPONSE FROM BB CAR WASH IN 2021, THEY DID KNOW-yet now tell me to contact my insurance company even though I was in not in gear and on an automated conveyor, still somehow my fault according to them even when we watched the video of my fully closed canopy door being ripped off when snagged by mechanism. Say it's never happened, sorry, we will warn people in the future, dont say "to bad"I would have given zero stars if that was an option"I have been getting my truck washed at drive through car washes for 10 years and all of a sudden I have to remove my permanent straps in the bed of my truck????"Business owner informationMolly L.Business Manager10/13/2021We have been more strict about what modifications we allow through the wash, because if our cloths gets stuck on something like that it can cause a lot of damage to our equipment, your truck, and other vehicles. I apologize for any inconvenience caused by this change in policy.
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July 2023 by Grace Hutson-Miller
Only downside is that they no longer have a coin machine for self serve. Only credit or debit cards.
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May 2023 by DN A
You open too late. That’s why I did not renew my yearly membership. In the summer, the sun has been up for three or four hours before you open, that’s ridiculous.
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April 2023 by Toshanna salman
I gave only 3 stars because, the way it's set up. Vacuumed station pull forward wash your car. Pull forward vacuume station. You can't leave until the front person leaves the vacuum station. They don't offer drying towels, towels to wash windows. Other then that it was ok.
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April 2023 by Alida Franko
Bent my front plate all the way back and scratched up the sides and hood of my car. Just go to General Car Wash, unless you want your car damaged. Update: I reached out like they asked and received no answer.
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March 2023 by Courtney Milliken
they don't take cash for any of their services anymore. I really don't like that. I resist that. so, that's ok I went to general car wash and it was exactly what I wanted in a car wash. sorry brown bear, but you really disappointed me
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March 2023 by Daniel Hollinden
The wash machines wouldn't take quarters I usually bring, so had to use my debit card. The scrub brush hose was too short to reach over my SUV to reach my wheels on one side, so I had to turn my SUV around and ran out of time!!! I left to use my quarters at another car washes vacuums. Never coming back!
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March 2023 by Kathryn Layman
Love this carwash! Always friendly staff, and air freshener smells great!
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February 2023 by Benjamin T.
Very annoying that the top wash club does not have free vacuums. It's already pretty expensive. I'm a temp worker here, got the month club, and was very surprised.
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January 2023 by Rya Carey
Armor all sponge machine was empty and I swiped my card twice. So that was a bummer.
