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February 2024 by Anthony Johnston
A little lacking on customer service, but did a great job on my repairs and returned my car all clean inside and out!
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November 2023 by Meher Khan
biggest scam of my life here. I had to pay out of pocket because i didn't want to go through insurance and they charged me twice as much as all surrounding car shops for a literal scratch. The front desk woman will snap at you constantly because she hates her job. Extremely unpleasant experience so just warning peopleDO NOT COME HERE!
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October 2023 by Fred S.
If you are looking for trustworthy professional service look no further than Cascade Collision. They restored my truck back to new condition in a very timely manner. Megan was on the spot with all of my questions, very easy to work with. Would definitely do business with Cascade Collision again if needed in the future.
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August 2023 by Michael Bailey
best body shop in the state!! great work amazing staff family owned no where is better!
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June 2023 by Dan Duvall
We are very pleased with the repairs made to our vehicle. We were rear-ended pretty severely and can not tell at all.
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June 2023 by Jena P.
Absolutely great service. I ended up deciding to get rid of my car and didn't need the repair, but the service and communication from this shop is amazing. They were one of TWO shops that answered my call or called me back. They were friendly, checked in before my appointment, and direct. I'd recommend them just based on this!
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April 2023 by maddie galloway
they were awesome, someone hit my front bumper and i had never worked with insurance or a body repair shop before and they were so easy to work with. kind people, honest from the get go and did an incredible job fixing my bumper/paint and head light, as well as checked on something for me i was worried about. they were booked out about 6 weeks or so but they had my car done in four days!! 10/10 would recommend.Services: Painting
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April 2023 by Frank Simons
We have used them exclusively for our luxury cars and have always been pleased. They are our only body shop! Highly recommend them! Frank S. Mill Creek
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February 2023 by Ryan Yago
Michael and staff have been an absolute pleasure doing business. Will continue using their services in the future! Thank you guys!Service: Body & Trim
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October 2022 by Emily Heng
Had an inquiry and my car buffed by this group and incredibly happy with the service. They're extremely helpful, informative, and I got exactly what I expected.
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July 2022 by Phen Ray
Called in to get a quote on some body damage. Was told they dont do quotes? What kind of business that needs quotes doesn't do them? Wish these guys luck...
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October 2021 by Richard Bond
Absolutely 1st class service. Far surpassed my expectations. Thank you very much for a perfect experience.
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September 2021 by C C
My car was totaled when I was T-boned getting onto the freeway. The person who T-boned me, although being obviously in the wrong, claimed that they saw a green light and because I only had liability insurance I ended up being out about $5,000. After this happened insurance took so long to establish liability that my car had been stored at Cascade Collision center for almost a month. When insurance refused to pay for the storage fees (totaling almost $2000) I went and spoke with Roy Flowers. He immediately put me at ease and told me that they would take care of me. The owner of Cascade Collision knew that I could not afford to pay them so they graciously said that I didn't have to pay. I was speechless but their compassion and good will had saved me from being in a crippling financial situation. These people are honest and extremely compassionate and I will exclusively go to them in there future. THANK YOU CASCADE COLLISION!!!!!
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August 2021 by Wo0dy
Great work....friendly owner and helpful
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July 2021 by Travis Johnson
They tried to convince me that a "fix is a fix". I had my truck vandalized, and because I did not want filler used on my 2016 f350, that I was trying to raise the price on the person who caused the damage, and they do not do business like this. Unbelievable. No, I would like my truck to be back to it's normal condition, and a "fix is not a fix". My insurance broker clearly stated that the damaged must be fixed to "as good" or "better condition" than it was before the incident. Bondo is not the equivalent. Instead of out of pocket, and recovering the money, I will now have to go through insurance who will force the issue of the proper repair, and cost the vandal more money. They have done everyone a disservice here. Very unprofessional conversation.