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March 2024 by GeeGee13
Terrible management.
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March 2024 by Jason Higginbotham
Won't even answer the phone. Need a loan but can't find out if they will take my tool for loan cause they let the phone just ring until they can't deal with it any more and they hang up on you. I can't drive 15 miles to find out I can't get a loan cause my truck will be out of gas. A$$HOLES!!!!!!!
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February 2024 by Tawnya Tawnya
Do nOt even worth one star place will never ever go there. Offered 40 bucks for a 3 in 1 conditioner that cost 350 .. Even on off season cost 250 .. Only looking for a loan of 100 for a week ... None of other cash america pawn ever treated me so badly ...
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November 2023 by Christopher Hope
The worst customer service ever. The manager and staff are not professional and have no idea what customer service is. I would not recommend this place to anyone.
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October 2023 by Moriah Castillo
This shop quite literally lost the items I put on loan through them, and couldn’t even pay me back cash for the lost items. 0/10 if you can go someplace else, I would.
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October 2023 by Brandon Thomas
No reason you can't ballpark the price of a PS4 unless you're no good at your job or trying to rip people off
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May 2023 by Felicia O.
All of the girls that work in there except for me she is actually a decent human being, but for the rest of them they're all stuck up snobs, who think that their s*** doesn't stink they have nasty attitudes. Their customer service is terrible like you guys need to stop acting like such snobby little bitches, you work in a pawnshop for chrissake you don't work in a five-star place there's no reason for you to have whatever shoved up your a** so far up there take it down a few notches and realize where you're at
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April 2023 by Srey Chhun
Man these people that work there really are discriminate. Like I witnessed this white guy getting a loan for his older wii console for more the price they give me which mine look more newer. They give him 165$ vs they give me 80$ lol I guess if you’re not white you won’t get much or they will try to make it harder for you to get a loan. I can say I look more trustful than that white guy who probably never come and pick it up.
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March 2023 by Ezra Spurlock
Offered a friend $10 loan for acer laptop.Do not go here for a loan.Made good/honest offer for set of tools, declined.Do not go here for any kind of purchase. Most items are overpriced junk.The cash America located at 19th and Broadway in Everett is better for sales. It's still junk, but at least they are willing to work with price.
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November 2022 by TP G.
I've been taking some high value items to get loans at Cash America and it's predecessor Pawn Exchange for nearly 20 years. When I brought my Rolex in which has been in to this location multiple times I was a little surprised to have my ID taken and photocopied before they even looked at the watch or my history. The manager then examined my watch for nearly 30 minutes, another bit of a surprise seeing as I've never had it scrutinized to that level - even asking me to send them a jewelry appraisal I had completed. All for a watch that has been in to this location multiple times and across the CA network for a decade. The reason I'm leaving 1 star is that after calling the regional manager the manager told me they'd reduce my max loan by nearly 20% and then explicitly told me that I shouldn't bother taking it anywhere else because all of the CA locations would be at the same price. I drove 15 minutes away to Shoreline and received the same loan I always got and was in and out in 15 minutes. As I said, I take only high value items in for loans and will surely be skipping the Everett location in the future.
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September 2022 by dexim67
Went to the Marysville location for a firearm purchase. They didn't have what i was looking for. They directed me to the Everett location and I'm glad they did. Alex was very friendly and professional. He made the process quick and easy. This is a guy that takes pride in what he does, and doesn't make you feel like just another customer. Thanks again Alex.
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September 2022 by Death Lemons
Looking for DVDs and they have a 5 for 5$.-----------Scored again on the dvd deal. Never rent again.
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August 2022 by Debo Dickerson
Never had a problem there. They help me every time. Associates are always nice. I will not go anywhere else. I used other pawn shops before, never went back.
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July 2022 by Afro Style
Come to this store for your Item appraisal, best value good discount if you buying your next piece of Jewelry ?
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March 2022 by Socratic Method, Try it.
Natasha is so rude and out of line she needs to not work with people she's absolutely awful a customer service extremely rude she thinks she's a know-it-all just buy her ugly energy for some reason she always wants to be in the mix I don't want to talk to you but for some reason you want to talk to me how about we don't talk to each other you do your job and let somebody else help me that I could tolerate because you clearly don't know how to treat customers with the proper respect
