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July 2023 by Michael Dunker
Closes at one in the afternoon on Saturday, then try again the next day to find in while no one(customers)is there and was told to create a appointment or an account online when stated it isn't available. That it was appointment only. Laziness when asked to open an account. Would not recommend, bystanders agree this location is an awful experience.
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May 2023 by Bryant ruiz septimo
This is not just this chase location but chase as a whole is bad business I thought switching to this bank would protect my money!!! Oh boy was I wrong !!! Chase stole 1k from my account the transfer never transferred over but they took my money!!!!And if you try going to ask what happened they think you’re CRAZY or a LUNATIC !!! The crazy part is there E STATEMENTS correct themselves if something like this happens so you basically have no proof unless you screen recorded the transfer Smfh !!! All I could do then was withdraw all my money and never look back smh
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January 2023 by Daniel Choate
Compared to my previous bank which was Wells Fargo, chase is a 100% better. Wonderful staff who are always helpful. Couldn't be happier.
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June 2022 by Martin G.
The banker who helped me did not tell me about a new customer promotion they had going on. I called Chase to see if they could add the promotion, but they can not now because the account is already created. It was for individuals who opened a first time account with chase were eligible for $200 when they set up direct deposit in the first 90 days. Lesson learned. Look for promotions before going into the branch, or set up your new account directly online.
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April 2022 by Andrew B
Chase Bank is a horrible Bank I recommend pulling your money out and putting it in BECU
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February 2022 by nb sp
Never available, never answers calls, treats customers like dirt. Don't try running your business with Chase. Once you've opened up a business account with them they'll ignore you and you'll never get a hold of them.
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September 2021 by Grace Hutson-Miller
Very friendly staff. Would recommend to anyone!
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September 2021 by Marie I.
Good bank, customer service is good but the only issue is they never answer the phone even when there so slow inside.
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July 2021 by Allen Penix
Staff is always kind, nice bank.
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March 2021 by Fay Patterson dba. FAYS DAZE
Chase doesn't work for your benefit. Too big of JP Morgan bank, if you have trouble they don't care. No major decisions made in your favor. Pick Key Bank, or Boeing Credit Union for your banking needs. No, you don't have to work at Boeing!! Lol. ♡
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February 2021 by Jesse K.
As far as actually using the services inside the bank I cannot review those because I haven't been inside this branch. My issue is that I looked online on Google to see which Chase Bank was open past five this one said it was open till 6:00 I drove from North Seattle to come to this location and they to my surprise were closed. they need to update the hours on Google as they have done on yelp. It's also very annoying that they are closing at 5:00 when they were the only location that was open till 6:00 in the area. After going up to the door for a second time looking for anything saying that they were closing at 5:00 I seen taped to the window a piece of paper with tiny font about 8 feet from the door saying closed at 5. I've included a picture that I screenshotted from my phone with the current time of the door with hours posted and you can see it was at 5:39 when I arrived to a closed bank.
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November 2020 by Ryan D
Very friendly and helpful.
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November 2020 by Hikari moon
The bank teller I believe her name was Andrena was very knowledgeable and pleasant to talk to. I also appreciate her wiping counter with sanatizet spray after each customer.
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August 2020 by Ammanda
Meh......
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May 2020 by Meena Ameen
Chase bank is the worst, customer service, system, protection against fraud... everything.I have never got any problems with anyother Bank except this one.
