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November 2023 by James Neamtiu
This place lies and does shady work. Nothing but a joke. Got them in multiple lies and will be doing everything in my power to get my parents money back. After paying 8k to fix a car the car is worse off then when I brought it in! These people need to be reported for fraud and negligence!
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November 2023 by Darlene Pittman
I've been going here for years, with my diesel truck and cars. Outstanding service is their moto and they live up to it for sure. Honest and reliable is qualities are what you want. They are the best
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November 2023 by Angelliquika Young Jenkins
The City Auto team is amazing. They kept me updated on the progress of my vehicle. I was not over charged nor was there any unnecessary repairs. Thank you City AutoService: Auto engine diagnostic
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November 2023 by Colton Horn
Honestly, the absolute best place I've found in the area. Ive had so many mechanics attempt to add things on that aren't needed, but I never have to worry about that here. 10/10, this is the place to go to get your car fixed!
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October 2023 by Alix R.
I've been here twice and both times I received excellent service. The first time I brought my moter home that was overheating. Not a lot of places will take moter homes to start with, because they take up so much space, but also it's a pain to work on. It didn't end up being the radiator like we thought just a bad motor fan. City auto was pretty quick to find the issue and repair it for us so we could get back to camping. City auto also does really great all over vehicles inspections and oil changes. I went in thinking my breaks we're definitely due to be replaced and was happy to hear that they are good to go for a while. I like how you get your quote by text to go to a website to approve. I like how friendly the front desk people and mechanics are. I definitely will be making all my vehicle appointments here.
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September 2023 by Paul Gallagher
Did a great job replacing rear struts. Took off one star because their part supplier was slow and delivered two different color parts. They told me about the issue and we got a matching pair. They were very honest and that is priceless.Services: Steering & suspension repair
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September 2023 by Tim Takayoshi
Great folks. I had turn signal and brake light problems and they diagnosed and fixed by the next day. Unfortunately, the rear turn signal wasn't operating. I called Amanda; she had me come back and fixed it within a couple of hours. Highly recommend them!Services: Electrical repair
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September 2023 by Eamon Balladone
Amanda and BJ were both friendly and explained everything very well. I was impressed with how quickly they were able to fit me into their schedule. They had a same day appointment and were quick to get the work done as well.
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September 2023 by Sz Q
The personnel are always courteous, carefully explain any problems and solution options. They keep me updated on progress.And try to save me some money whenever possible.
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August 2023 by Brian
Very help, professionalKept me informed on progress of repairs and estimated changes. Would highly recommend to anyone to go there be you get your repairs done!!Brian Edwards
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August 2023 by Tawnya Valentine
They’ve always gotten me in quickly and fixed whatever is needed for a fair price.
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March 2023 by Sharan O.
We were contacted by City Radiator and have come to agreeable conclusion. I must say that City Radiator did stand behind the work they did and we were taken care of.
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March 2023 by Michelle W.
The rating I left is because I have to . I was referred to city radiator by a good friend and a long time patron on theirs . And oh my dear , he's a senior citizen and they saw him coming a mile away. I literally went in to have an oil change and make sure my car was road-trip worthy, and that was the last time my car ever functioned again . I immediatly had to have it towed back to the shop the evening I got it back from them because it sounded as if my wheel was going to come off. Mind you , I went in for an oil change. Next morning I am told there was absolutely nothing wrong with my car . Little did they know I had a video of what they did and they didn't even have the ball joint connected '! They pounded the heck out of my wheel and proceeded to tell me there was nothing wrong (it's magically fixed )and it was fixed but they said they did nothing . Meanwhile they charged me 500 for five coil packs and the coil packs weren't brand new but they wouldn't show me any of my old parts in fact when I tried to talk to them to the mechanic the eomsn at the front desk told me what she wanted me to know. Do not take your car there they are feeding off of the good natured and trusting senior citizens of our community !! It's just disgraceful
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February 2023 by BJ Rutledge
Liz is AMAZING! So thoughtful and nice.I wrote the above review before I started working for City. Now that I work here, I love it even more. I love coming to work every day and helping people. It's not always easy, but it is satisfying. I hope that my love for helping folks comes across to all the wonderful customers I work with on a daily basis. As well, I am grateful for the relationships I have developed with my team. I learn so much from them every day.
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February 2023 by Katelyn Tyler
Wouldn't even attempt to b work with a 3rd party warranty. Lake Stevens Automotive will be getting all my business here on outYou don't have the staff? I shoukd hope a mechanic can send an email. I had it all set up by email to submit the claim. It was even pre-approved by my warranty. My grief comes from not even being willing to take a look. 3rd party warranty? No, we can't. So the only hope is tge dealer who is always booked 3 months out. Y'all are shooting yourselves in the foot and losing a lot of business.
