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December 2023 by Shelby Papenthien
Every time I bring my daughter in the staff is always rude. My first perception upon walking in the other day was the sales woman standing at the register on her phone. Secondly, I was passed off while trying to purchase to another woman and when I had questions about my purchase she one, seemed annoyed and two, "forgot" to give me my reciept.I work with the public for a living and this is by FAR the WORST guest service in any store. Not even from teens. From women, grown women.
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October 2023 by Tracy Lynn
Loved the sales person. She was super sweet! Great personality!
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September 2023 by Jennie Romandia
really sweet and helpful staff
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August 2023 by Jennie Roman
really sweet and helpful staff
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September 2022 by Callie M.
I wish I could do zero stars. The MANAGER here was absolutely the rudest for my daughters first piercing. Literally cut me off during my questions, was angrily getting things done, huffing when my mother in law asked if we can move the dot a little. I literally would have left if this wasn't for my daughter and that it was a special day for her. I cannot believe how unprofessional she was. Go to another Claire's. Do not come here!
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September 2022 by Madi Powell
The employee Emerald was unhappy to be working very unprofessional and very rude to me and my daughter. We were shopping around bought a few items and when we left I realized my little one took a candy from there so we went back to return it (trying to teach her not to steal) and was very rude complaining how she had her mouth on it and mumbled a bunch when we walked away she is not a person to be working in a kid family friendly jewelry store.
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May 2022 by Meli A.
Went in a little before closing 5/22, just to look around, I haven’t been in a Claire’s in years. While i was looking around I heard the employees talking to another customer about 2 woman who had just left, apparently they had been stealing. It wasn’t my business so I kept shopping, we brought our stuff up to the counter, there was stuff sitting on it already. I told the cashier the stuff on the right was ours, and walked away while my mother stayed at the register, I heard my mom saying “ma’am, I’ve already told you that this stuff is mine, what you’re throwing over there is mine” when I walked up, my mom walked away, obviously frustrated. So I waited for the cashier to ring up the stuff, she would scan an item then slam it onto the counter, after she did it the third time I told her I wouldn’t purchasing any of it and that her attitude was completely unnecessary, she had a cellphone to her ear the whole time. She tried to explain that she “had a million things going on” and like I told her, none of that was caused by me or my family going in to spend money at a store. I asked for her name 3 times and she completely ignored me, and told another customer that she’d be right with them, like me being mistreated wasn’t important, I’m seriously disgusted by the whole situation.I’ve been an assistant manager at a retail store for the last 6 years, I would never treat a customer the way I was treated there. It was absolutely uncalled for and unprofessional.
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April 2022 by Pan Duffy
Took 2 of my granddaughters to get their ears pierced. Women were very professional, but what really counted was how good they were with the kids.
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February 2022 by Seattle Morena
Good nice girly store stuff.
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January 2022 by Jordon Harmon
A magical place for a 5 year old. Although the prices are a bit high, they usually have a sale
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January 2022 by Kenneth Stephens (Ken)
I came here to buy some Christmas presents for my younger sister. I was, admittedly, a little self-conscious about being a 29-year-old fat, balding man in a store frequented by teen and young adult women (Lol)... The staff were very kind and helpful, and did a good job making me feel welcome! I discussed gift ideas with the woman at the register, and she kindly helped me decide on some things. My sister ended up liking the gifts I got her, so that's always a plus!
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November 2021 by Tina Lyle
nit very friendly the gal who done my grandaughter ear paused an she jumped an never got at dine so no nit a good place to have them donei say go too a tattoo parloran have it done properly!!!
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November 2021 by Meg
Way over priced. Looked like half the store was empty.
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September 2021 by Kenna Delp
Kathleen working the store today 11:39pm 8/27/2021 is extremely rude I walked in the store looking for an ear piercing and she just completely ignored me and gave me a mean look so i just left don’t want to be somewhere that employees don’t treat the customer correctly.
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August 2021 by Katie King
Got my ears pierced here and they got badly infected don’t go here to get your ears pierced they won’t refund you I had to get my ear cut open today because of the bad infection