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August 2021 by Google user
I shop her in the evenings which is just fine and less crowded. You may have to walk a long way to get help or have a question answered. If your in the back by linens. Or paint.... one reason for the 4 stars. The other reason is finding pricing on sale items may not be clearly marked. Or no price at all. So does the Fred Meyer app allow you to scan barcodes for pricing? That would be great. When you do get the help they are usuAlly friendly but lacking knowledge of products. Not their fault if they do not get training. At least they try to find another employee who might know the answer. Like I said it just takes time. The cashiers are friendly for the most part. I think they just need more help and more CS training. The one thing that always makes me feel so much pressure is the count down time announcements. Just before they close. Sometime it makes me feel like they should actually close a half hour prior to closing time with what feels threatening when they say the doors will be locked.... yelling at you to bring all purchases to register before the doors are locked. I want the staff to get out on time too. I get it. Maybe sending staff out to help customers find that last item instead of 2 or 3 employees standing together to unlock or open the door when you leave. Or 2-3 by. Customer service chatting it up. This is just my observation. I’ve recently starting shop ping there during the covid months and I’m greatfull they stayed open later than most stores. I recently noticed one of the last customers to leave the Store and when I got to my car noticed I didn’t have one of my storage containers that I bought.oo Showed my receipt to door employee who did let me back in. Cashier was still there but acted like it was my fault but said I could go get another one. Not even offering to get it for me or asking one of the, by now, 6-7 employees standing right at front registers chatting. Why wasn’t it still right there? She obviously knew she didn’t put it in my bag... so I’d think she’d still have it right there knowing I’d return asking for it. Things that make you go hmmm?
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September 2020 by Pam King
I shop her in the evenings which is just fine and less crowded. You may have to walk a long way to get help or have a question answered. If your in the back by linens. Or paint.... one reason for the 4 stars. The other reason is finding pricing on sale items may not be clearly marked. Or no price at all. So does the Fred Meyer app allow you to scan barcodes for pricing? That would be great. When you do get the help they are usuAlly friendly but lacking knowledge of products. Not their fault if they do not get training. At least they try to find another employee who might know the answer. Like I said it just takes time. The cashiers are friendly for the most part. I think they just need more help and more CS training. The one thing that always makes me feel so much pressure is the count down time announcements. Just before they close. Sometime it makes me feel like they should actually close a half hour prior to closing time with what feels threatening when they say the doors will be locked.... yelling at you to bring all purchases to register before the doors are locked. I want the staff to get out on time too. I get it. Maybe sending staff out to help customers find that last item instead of 2 or 3 employees standing together to unlock or open the door when you leave. Or 2-3 by. Customer service chatting it up. This is just my observation. I’ve recently starting shop ping there during the covid months and I’m greatfull they stayed open later than most stores. I recently noticed one of the last customers to leave theStore and when I got to my car noticed I didn’t have one of my storage containers that I bought.ooShowed my receipt to door employee who did let me back in. Cashier was still there but acted like it was my fault but said I could go get another one. Not even offering to get it for me or asking one of the, by now, 6-7 employees standing right at front registers chatting. Why wasn’t it still right there? She obviously knew she didn’t put it in my bag... so I’d think she’d still have it right there knowing I’d return asking for it. Things that make you go hmmm?
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March 2019 by Dennis Kuwahara
In 1989 Jens Molbak was sitting in his dorm room at Stanford University, staring at a jar of coins on his desk, trying to think of the easiest way he could turn all that loose change into some much-needed cash. He realized that there was simply no way to do it.