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November 2023 by Timothy S.
I'm a very satisfied customer of Conaway Motors! I have been going there for years! They have an unbelievable amount of courtesy towards people and their professionalism is unmatched! They do the best repair work you can possibly get in the entire area! If you're still on the fence about where to get your car fixed jump right off that fence right now, and simply call Conaway Motors!! Hands down they are the most trustworthy and most talented Mechanics for your car in Snohomish County! The guys in the front office are the best! The mechanics are the best! They stand behind their work.! I will never take my cars anywhere else to be worked on! They have never let me down yet in the 5 years that I have been going to them! I have sent women in there because they are so polite to women and the women get treated the same as men get treated there! So if your wife or your girlfriend needs to talk to a mechanic that woman could go into Conway Motors and be treated with utmost respect! So once again if you're on the fence about Conway Motors and if you're not sure that they are what you want trust me on this one they are the best jump off that fence and walk right into their office and schedule an appointment with Conway Motors! You will not be disappointed. Sincerely Timothy Smith.
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October 2023 by Ashley Bean
Conaway always has our best interest in mind. My salvaged hippie beetle is a pain sometimes, but they treat her with utmost care. Whatever me and my fiance can't fix, Conaway is our first call. They gained our service after another shop price gouged us and kept recommending things it didn't need or couldn't figure things out. We're knowledgeable enough to handle most things, and Conaway is always there to help with the rest. If you need an honest and reliable shop, come here!
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October 2023 by Mike U.
Brought in my old, very low mileage (77k) '97 Lexus ES300 presenting with a surging/stalling problem occurring when engine is loaded while climbing hills. Another repair shop had a replaced ignition coils, spark plug wires and fuel filter believing one of those were the cause of the malady. Obviously not because subsequent road testing brought a return of same symptoms. A few days later, I brought the car into Logan and Sam at Conaway Everett. After some preliminary diagnostics, they suspected the problem was sensor related and suggested I replace the MAF sensor that likely was faulty. No charge for the advice so I got the part and installed it. Symptoms persisted; so no benefit. After further investigation at Conaway, the EGR position sensor was replaced with a new one. However road testing on hills still brought out the same negative result. Ater a third visit to Conaway the new sensor was swapped for my old sensor that was kept for this eventuality. At this point Logan stated they could not pinpoint the problem but that it seemed related, in some way, to EGR related components. Also, that there would be no charge for work and time spent searching for a cause. Having, in the past, been a victim of the Guess ~ Remove ~ Replace ~ Pray method of auto repair; I was impressed and really appreciated the integrity and honesty in the service I received from Conaway Motors.
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April 2023 by Nick
Conway did a great job with my Toyota truck. They were polite, responsive, flexible, and overall professional. I needed four different things done. I got quotes from specialist shops that are usually cheaper but Conway's price was the same or better. Nice to get all that work done at one time and in one place. Everything was done right the first time and my truck runs much better. They also correctly diagnosed an issue that another shop failed at.
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April 2023 by Fiona Dunn
Prior coming to Conaway I had a terrible experience getting some repairs done on my car, it was running worse and I was worried it wasn’t going to be able to be fixed. Logan and Sam were both patient and helpful getting my car in for an appointment quickly knowing it was an issue with my transmission. The mechanics were able to diagnose the problems and fix them in a few days. That was many years ago and I’ve been bringing my car to them since. Eric is the primary mechanic who works on my car and he explains everything I need to know about what’s going on with my car, it’s an old quirky car so it needs good TLC periodically. I trust their work and know I’m not getting the run around like I have in the past at other places. I recommend Conaway to my friends and anyone looking for a mechanic. Thank you guy!Services: Transmission
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April 2023 by Kyle Scott
Under budget!My VW needed a new water pump and a few other engine repairs. They were able to fix it 300$ under estimate. I could tell they cared about getting it right.Great work!Services: Auto water leak repair
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April 2023 by Nichole
These guys were great and a better deal than the dealer. I'll definitely be coming here again. Thank you!Service: Auto engine tuning
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March 2023 by kalli gunnyon
CHEATS!!!! I know why it's called Conaway motors, it's con you their way... I was quoted a verbal quote, which I already thought was high. Then when I went to pay, it was 600 more then discussed. They had to take parts out as it wasn't authorize. DONT GO HERE, THEY ARE CHEATS. Charged way more for parts, I checked they didn't cost as high as charged. labor was half my bill, For a windshield wiper motor replacement way overcharged very disappointing and will be calling better business line to report their swindling.
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February 2023 by Michael Garcia
Took it to the shop for a timing chain guide replacement. They replaced the guide then told me I needed a new engine at $10,000! Despite this, I was able to drive the car home. I needed a second opinion.I took my car to Snohomish European Auto Service in Snohomish. They took only a couple of hours to diagnose something Conaway should have seen when they replaced the guide. They fixed a timing issue (and other items) for less than a third of what Conaway Motors estimated and I got the car back, good as new, in 24 hours!If you want reliable honest repairs at a reasonable price, check out Snohomish European Auto Service in Snohomish.Services: Auto maintenance
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February 2023 by John Klier
Conaway did a fantastic job handling the heater core in my 1997 GTI VR6. Definitely one of the only places I trust with my rides!Service: Engine repair
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December 2022 by Habib A
Rude and unprofessional individual at the front office. He overpowers you by his Pitbull behavior and then hangs up by slamming the phone down. This was my experience with Conaway Motors shop on 11/21/22 which caused me to cancel my appointment.
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October 2022 by D
For sixteen year we have been using the fine mechanics here. Today I have an issue with my truck. They have worked on my truck for 12 years now. The man that answers the phone says the owner “she just doesn’t want to see trucks anymore “. WHAT? 16 years! And tough luck. No more business from me, my family or anyone I can reach on the internet. The call was oct 03 at approx 11:50. I’ll post when I find a quality replacement operation. Poor customer service and no retention.Services: Auto engine diagnostic
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October 2022 by Deborah Lockman
Very professional and honest. I was happy with the price and they took care of extra details at no charge....they cared more about standing by their original estimate........more than a couple hundred $ (that we knew was a ligtimate charge we owed).....they wrote it off anyway. : ) I recommend this shop to my good friendsService: Steering & suspension repair
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September 2022 by Nick E.
For over 20 years I have brought my vehicles to Conaway, but won't be any longer. Sig moved, his Mother took over management and got rid of her other son working there. The current service writer is rude and pads the billings with unnecessary items. I am done with Conaway!
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July 2022 by Kara Copes
My check engine light came on, they came right out and checked it for free and reset it. No charge. If it comes back on I will be back. Looks like a simple air leak from gas cap this time.
