Costco Optical is highly regarded for its exceptional eye care services and customer support. Many customers praise their experiences with knowledgeable and friendly optometrists like Dr. Dale Rahn and Dr. Thompson, who provide thorough eye exams and take the time to address patients' concerns. The staff is described as caring, patient, and helpful, ensuring that customers feel comfortable and informed throughout their visits. The optical department offers a wide variety of frame choices and lens options at competitive prices. Customers appreciate the ability to order contacts and glasses, often noting significant savings on their purchases. The customer service team, especially representatives like Keri, is recognized for their dedication to assisting with insurance issues and ensuring customers get the best deals possible. While some customers experienced initial fitting issues with their glasses, the staff was accommodating, offering a one-time fit exchange to ensure satisfaction. Overall, Costco Optical is a popular choice for quality eye care and affordable eyewear, making it a go-to destination for families and individuals alike.
Dr. Dale Rahn is absolutely amazing. Me and my family have been going to him for well over 20 years. He’s very knowledgeable, caring & friendly. I would highly recommend him and I will continue to use him without a doubt. Thank you Dr. Rahn for being the BEST!
December 2022
I bought glasses here and they were very helpful. The frames ended up being too tight for my head and they attempted to adjust them several times but with no relief. They did a one time fit exchange on them which I was just so happy about so I got to get a pair that are comfortable. Thank you!
November 2022
I bought glasses here and they were very helpful. The frames ended up being too tight for my head and they attempted to adjust them several times but with no relief. They did a one time fit exchange on them which I was just so happy about so I got to get a pair that are comfortable. Thank you!
