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January 2024 by Ithan Ribilyan
Overall Great Customer Service
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December 2023 by peggy eeten
Great service
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November 2023 by michael mac neill
***WARNING***Employee very rude and unprofessionalLacks basic knowledge of products and very unhelpful in serviceNo customer service skillsWould suggest/ recommend clapping 2 coconut halfs together before attempting to consult them for any future business deals or contracts again
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August 2023 by Henny D.
Very fast and efficient store best store i've been to Génesis Helps me out everytime! She's a pleasure
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July 2023 by J T
Service suck, employees alway stone
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November 2022 by Oatmeal Honey
I didn’t get her name but yesterday 11-12-22 a younger girl with lashes helped me transfer my number from android to iPhone. She was really great and easy to work with, I appreciate it :)
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November 2022 by Dat Guy
Staff go out of their way to help... extra ordinary customer service!!!
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July 2022 by Kelly Aldrich
Took my mom to o the store today. She was having some issues with her phone and Genesis was so friendly, patient and helpful. She did a great job and made our day brighter.Update: went again today and was so happy to see Genesis working. We had our absolute best customer service ever today. I can not say enough how great she is in customer service. Setting up the phone above and beyond. She has the technical knowledge and is a true asset to the company.
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February 2022 by Kyle Koch
I had cricket wireless for 3 years and they are a great company. I will miss them. I only dock a star because their service area is not as strong as other providers. Otherwise, cricket has great deals and good customer service
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December 2021 by Mercedes M.
Great service and incredibly helpful!!! I switched over a number of lines. Cricket Rep, Genesis, took great care of us, very professional. They went above and beyond. Thank you, so happy to switch to Cricket!
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December 2021 by Kendall Godwin
Alissa and genesis are awesome, they helped me and my wife get new phones and a plan.I had my 2 sons 1 year and 3 year old with me and there wild but they made me feel comfortable bringing them in and they were very patient with my kids.They are both know there job well.They helped us get a discount and we'll im just thankful!My phone service works everywhere even in the middle of hospital and stores,even in the woods and hills.Thank you again guys!!!
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November 2021 by Shelby Mendez
Seriously horrible. If you want to just come in and pay your bill be ready to wait 45 minutes plus just because others are buying phones. You’ll have to wait forever and be ignored the whole time
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May 2021 by Dee Lew
Terrible customer service
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March 2021 by Chelsea Rose
All the workers are awesome there, they deal with a lotta people’s bs on the daily. 10/10
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March 2021 by Paula Cottingham
I went to the Cricket store at 10121 Evergreen Way suite 3, Everett,WA 98204 on Feb. 28 2021 and got my socks blown off with great service and advanced technical it knowledge from Laura and her trainee Scarlet. They gave me a great deal, had phone working immediately, (it was used but Laua unlocked it in seconds and I was able to use the phone)....the price was low and included replacement insurance on both new and old phone. They are fabulous!
