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March 2024 by Mike T.
If you are going in for a flat repair make sure you find out where and what place got punctured. I didn't and that left me vulnerable to them coming back and saying it was a sidewall puncture which is automatically a replacement with new. I just had them replace it with there recommendation of tire. I have a mini cooper that has run flats as standard equipment and the tire they recommended and installed was not a run flat. I just assumed they new what the hell they were doing.
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February 2024 by David Low
Did not go to this place.
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February 2024 by texas best
Quick and professional
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February 2024 by karyn
I'd been delaying fixing my tire since I stopped by here over a week ago. I didn't stay that time, not for any reason really, when he told me they have to take the tire off, other than I didn't feel like it?.So I decided to call today and see if I could just drop it tonight and pick it up tomorrow and Jason said sure.As always was running late and by the time we got there they were gonna close in 4 minutes. As the young man was taking my info he asked if I'd like to about 20 minutes so they could fix it now.I was like, oh that's so sweet but I know you're about to close. Well, he rather insisted, so I agreed!(I'm sorry I didn't get your name).Left the key, ran across the street to get burgers and then sat with mom in her car til they were done.I wasn't timing them but I'm sure they were done in less than 20.I expressed my deepest gratitude and said, "you all are amazing" and that I'd write a raving review?.And it's true.They went above and beyond and were so sweet about it like it was just what they do.So, thanks guys so much! I appreciate you. I appreciate your excellent customer service and the way you extended yourselves!~Karyn with the nail in her tire~
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February 2024 by Marcus W.
Today was an example of just great customer service at its finest. A good samaritan informed me of a flat tire that I was unaware of, so I went up the street to get some air which was free btw idk why gas stations charge so much for something that is literally free! Anyway so the guy let me know that I had a nail in my tire which I was too lazy to notice for some reason and suggested their service for patching it up for free! The service here is amazing it's super close to where I live and I'd rather spend money here for as much car maintenance as they do
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January 2024 by Mickey Alderman
Stopped on for a quick air fill up after temptures dropped, two cars in front and the guy was doing his best to watch the machine and put air in tires. Good service.
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January 2024 by Diana J
Helped me confirm quickly over the phone that they had what I needed. Got me in the same day. Estimated the time it would be done by just a little shy but very close. All staff were efficient and professional.Free WiFi I used to get work done while I waited. Waiting area is mostly chairs around the perimeter of the lobby, but I grabbed an unoccupied sort of storage cabinet and used that as a standing desk. In other words, don't expect to find tables in the space to sit at. Chairs are well cushioned.When I left I noticed they'd done a solid job on the install but didn't check my other tires to add air if needed. They probably would if I'd asked, and I didn't. Just a little detail that would have taken the service over the top and that I suspect a competitor might have done, but I still left plenty happy with the tire and optional warranty that will cover replacement of any of my tires not just the one I purchased from them today.
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January 2024 by Lindberg Timothy
Just driving by
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January 2024 by Kurk Leonard
From the get-go i was very impressed with there orginization#-1 around these part's; Brock was extremely helpful ! The whole crew was in sync! They also quickly recodnized my warranty and gave me an Outstanding deal ! + they are fast and effieicient!! They Are Fabulous! #1. CAPTAIN KURK LEONARD
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January 2024 by Steven P Williams
Biggest hot rod tires.Biggest smile EVER!33X22/15BOOOYAH BABY!
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November 2023 by Rowdy KiloNiner
We needed new tires and Discount tires was the only place locally that had the specific model I wanted in stock.They were able to squeeze us in, which was awesome and we were thankful for, but a few things about our visit left a bad taste in my mouth, which will prevent me from coming back.When paying for our tires the price was significantly different than what the price was online when I got the quote for them online. Which was fine, they figured out why and adjusted it.Then we never got a call to say our vehicles were done, but they were done around the time that they said they would, again that was fine.I brought my car in with an air pressure tire sensor on that needed to be cleared and they didn’t, so now I have to go to another place to have it cleared.The thing that really threw me off was when we showed up I took a look at both my cars getting tires that day and the first one was perfect, right tires and they looked good. My second car, however had a completely different tire on than I paid for. This was a cheaper tire that looks significantly different than the tires I paid for. I brought it to their attention and they rectified the situation. Sure it could of been a simple mistake, but what if I didn’t notice, I would’ve paid more and not gotten the better tires that I paid for.All these instance could have been errors or just mix ups, but too many issues for me to feel comfortable coming back.That said, the people were nice, besides the issues we had and we love the tires.
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November 2023 by amica smith
Amazing costumer service! Every time I’ve visited to have my tires patched or replaced it has been 5 stars all around. Every employee looks like they are working their butt off, with a smile on their face!
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October 2023 by Jay M.
I placed an order for four tires online, their site said it will be available in 3-5 business days. I payed and submitted my order. About an hour later manager from this location called me and told me that the tires were not available and that it won't be available for at least a couple months and that it is on backorder nationwide. He also said there are other tires availabale (more expensive ones) for me to choose from for my EV car. I found that odd so I told him to just cancel it. After hanging up, I looked online and found these exact tires in stock everywhere and found it at a lower price. The following day I called four other different Discount tire locations to verify if they are available for me to order, each and every one of them said yes. I still wanted to order them from Discount tire, so I ordered them from one of the stores that I have contacted and also got a price match. Tires arrived four days later and is now installed in my car. Moral of the story, do your research and due diligence. There are still honest locations out there, sad that some dishonest ones ruins it for most. Part of me hoped that it was a just a mistake on his part, but the facts is leaning towards not. I still like Discount tire, you just have to find a honest location that won't try to upsell you!! I would never do business at this location again.
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September 2023 by Jacky Li
I want to nominate Kaleb as a super customer service star!!! This is not the first time he helped me. He was willing to listen my circumstance, and use his best knowledge to help me and helped me to save money. Last time I got a nail on my tire, and told him that I have to back to work with my car in a few hours, he helped me to get the appointment setup, and get my tire fixed within an hour. I really appreciate his professional and this is the local store that we don’t want to missed that kind of employee.
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September 2023 by Sierra Joy
I had a nail in my tire and they helped fix it for me, I set an appt about a week in advance but they got me in and out within an hour and didn’t charge me! Great service too the guys at the counter were very nice!
